United States Postal Service

3.4
27 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 213 Shiloh St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
213 Shiloh St, Pittsburgh, PA
15211, United States

Hours

Reviews

3.4
27 reviews
5 stars
15
4 stars
1
3 stars
0
2 stars
2
1 star
9
  • DS
    Danny Stark
    Apr 16, 2024
    1.0
    There is a brunette lady that was running the counter both times I went in. And both times she was very rude, mean, and made me feel stupid for not knowing every little detail of how the USPS works. I will never return to this location for assistance. She needs to find a job where she doesn't interact with people.
  • NO
    Nathan Osche
    May 8, 2023
    1.0
    I’ve tried to drop off packages now for two weeks and they aren’t open, even during the posted business hours. I don’t get it.
  • LC
    Luis Castillo
    Aug 3, 2022
    1.0
    Worst customer service experience ever. The attendant was entitled and unhelpful. She had a bad attitude after they lost one of my packages. Not recommended at all.
  • AM
    Alex McCafferty
    Jun 8, 2021
    1.0
    This is it. The worst USPS location I've ever visited. Aside from the unacceptably bad hours of operation, every experience I've had here was poor. Most recently, I mistakenly taped up a box that wasn't a flat rate box. The lady behind the counter couldn't be bothered to offer any help and later charged me $4 extra because I taped the box and no longer needed it. Shows a complete lack of care for the customers. Pay the difference and ship with a private company that actually cares.
  • AC
    Angela Cubito
    Mar 24, 2020
    5.0
    awesome services

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.