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United States Postal Service

1.9
(108 reviews)

Business Details

140 Brownsville Rd, Pittsburgh, PA
15210, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 140 Brownsville Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
140 Brownsville Rd, Pittsburgh, PA
15210, United States

Hours

Reviews

1.9
108 reviews
5 stars
18
4 stars
4
3 stars
1
2 stars
11
1 star
74
  • TJ
    T J
    Feb 7, 2026
    1.0
    I understand postal workers don’t have to bring mail to unkept snow covered walkways, which is why I clear my area to make it as safe as possible. This week alone, I received opened mail (ripped open) of personal confidential mail -and- a few days later watched the mailman with his head down walk to my cleared steps and never come up them to deliver another piece of important mail I’m waiting for. If these workers are going to be lazy, yes LAZY, I need another option for mail delivery.
  • JW
    Jeanette Waleko
    Jan 29, 2026
    1.0
    The post office has to be one of the worst customer service companies ever!! I’ve been trying for the past 45 minutes to call the Mount Oliver Post Office all does his ring and then hangs up then I call the main number and all that does is go to an automated system which will not let me talk to a person. It’s very frustrating when you can’t talk to anybody and I even drove up there to go in to see if I had any mail and our front there was two vehicles parked out front but everything else was piled with snow so you have no place to even park to go in there to pick up your mail. Do you think that you’ve had that cleaned up because they were suggesting go to the post office to pick up your mail. This is so unprofessional So Wrong in so many ways!! At least you could do is answer the phone half the time your lobby is empty so why don’t you pick up the phone? Horrible customer service just horrible.
  • RR
    Rob
    Dec 31, 2025
    1.0
    I Got here at 204pm walked up to the counter for him to tell me that I need to leave because they are closed.. I’m already at the counter the door is unlocked and I can’t buy a money order? It says you close at 5. Plus I recently had a separate issue. I will be going somewhere else for now on . I don’t like how they do things here. very ignorant, you could have sold me a money order it takes 2 seconds
  • DM
    Debbie Milliern
    Dec 10, 2025
    1.0
    So I ordered a package about two weeks ago and to make a long story short the post office claims that they delivered my package last night at 7:45pm. Went to retrieve the package and it wasn't there. Usually they put the package in my mailbox or between my screen door and door so that it is safe. There was no package. So I went to call the Mt. Oliver post office and no one answered and I let it ring for over two minutes. Why would you deliver my package after 7pm anyway? I have ordered from the same company over half a dozen times and my package was delivered all the other times in the afternoon. So why couldn't you hold my package til today to deliver it. Never had a problem with any package delivery in the 20+ years I have lived in the borough. It would be nice if people would just answer the telephone I mean I'm the customer here.
  • MP
    Michelle Pendleton
    Nov 7, 2025
    1.0
    Does not answer the phone for years unprofessional

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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