United States Postal Service

1.9
103 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 140 Brownsville Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
140 Brownsville Rd, Pittsburgh, PA
15210, United States

Hours

Reviews

1.9
103 reviews
5 stars
17
4 stars
4
3 stars
1
2 stars
11
1 star
70
  • MP
    Michelle Pendleton
    Nov 7, 2025
    1.0
    Does not answer the phone for years unprofessional
  • AZ
    Angela Z.
    Sep 16, 2025
    5.0
    I came in here yesterday afternoon for the 1st time to mail 2 packages, one of which was heavy. Keith at the counter was super nice and helpful, offered me suggestions to get the best rates without compromising the delivery time. At the end the saving was miniscule but his goodwill went a long way.
  • RJ
    Rachel Johnson
    Jul 29, 2025
    1.0
    This is my first review I’ve ever written for anything. But I went in here at 9am today and tried to ship something that I sold on Poshmark, and the guy behind the counter was highly rude and unpleasant. I had been nothing but nice and I even made a joke about being the first one in (at 9:02am and they open at 9am). He was absolutely miserable and didn’t help me in any way. I didn’t know the process of shipping with Poshmark and he made me feel so uncomfortable and like he just wanted me to get out of there. He made me tape up my own box and I was shaking because I could t get the tape to work. So instead of trying to help me he stood there and stared at me for 5 minutes watching me nervously struggle even after I asked if he had scissors I could use to cut the tape since I couldn’t figure out the machine. He didn’t tell me to move over or anything and instead he helped 3 other customers OVERTOP of me. My keys and purse were on the counter and he just helped people literally overtop of all my stuff. He consistently rolled his eyes at me and snickered while I struggled with the box. It really ruined my day and I think this person should not be allowed to work in a customer service position. I can’t imagine being rude to a stranger for no reason at all. People have things going on behind the scenes and interactions like this can absolutely ruin peoples days.
  • MT
    Mr. Weiss (Torreto)
    Jan 22, 2025
    1.0
    Leaving this review due to the fact that somehow the people at this place tried to convince me that their delivery guy completed a delivery to a building that doesn't exist and the package is no where to be seen so careful what you order delivery people r incompetent and possible package theives
  • BS
    Branden S
    May 4, 2020
    1.0
    I wish I could give this place negative stars. I have called over 20 times in the past few days regarding a lost package, and they have not picked up one time. They are useless.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.