Brand Certified
United States Postal Service
2.0(148 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
11650 Penn Hills Dr, Pittsburgh, PA
15235, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 11650 Penn Hills Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
148 reviews
5 stars
24
4 stars
8
3 stars
7
2 stars
12
1 star
97
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Customers frequently reported delays in mail delivery, with some going days without receiving any mail and packages often delivered to the wrong addresses.
Customer Service
Many reviews highlighted rude and unhelpful staff, with several customers expressing frustration over the lack of assistance and professionalism from employees.
Inconsistent Service
There were numerous complaints about inconsistent mail delivery times, with some customers receiving mail late in the evening or not at all for extended periods.
Lost Packages
Several customers reported lost packages and issues with tracking, leading to significant frustration and dissatisfaction with the service.
- JSJan Smith5 days ago2.0My mail has not been picked up for 24 hours! Also nothing delivered. Weather is nice, no excuse for not picking my mail up
- CWCraig WalkerFeb 17, 20261.0Petty!
- DPDavid PerlFeb 5, 20261.0Received a Text from them telling us and others that are mail was sent there and when we got there they told us to go to our local post office, 10 days of mail missing ,
- ARA RobinsonJan 30, 20261.0No mail delivery for almost a week. Neighborhood is clear after big storm. Went to pickup mail at post office and the mail trucks haven’t even been cleaned off. There is no effort to deliver mail. Over the past couple years we have gone many times with no mail delivery for three or more days( not weather related). Several pieces of mail have gone missing and were never found. Mail was delivered to the wrong house and no one seems to care. USPS has really gone downhill in customer service.
- DSDavid Morant SrJan 6, 20261.0I live on Castle Dr why isn't our mail being delivered or when it comes its after 6pm?
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What are the operating hours of the United States Postal Service at 11650 Penn Hills Dr?
The Post Office is open Monday through Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler; limited walk-in hours are available at select locations.
How much does it cost to have a passport photo taken at this location?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this Post Office, and how do I apply?
Yes, you can apply for a PO Box online and complete the setup in person at this location. Visit https://www.usps.com/manage/po-boxes.htm to start your application.
Are PO Boxes accessible after regular business hours at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby; check with this location for specific lobby access hours.
Where can customers eat nearby the United States Postal Service at 11650 Penn Hills Dr?
Customers can enjoy dining options like Taco Bell, Wingstop, and Subway, located near the Post Office for a quick meal before or after your visit.
Are there any mobile phone stores near the Post Office to visit after mailing your packages?
Yes, stores like T-Mobile, Boost Mobile, Total Wireless, and Cricket Wireless Authorized Retailer are nearby for your mobile needs.
If I need hardware or grocery supplies, what nearby places are convenient after visiting the Post Office?
Eastwood Hardware and ALDI are nearby for hardware and grocery shopping respectively, making it easy to combine errands.
How can I find more information or book services online for the United States Postal Service at this location?
You can visit their official website at https://tools.usps.com/locations/details/1436565 or schedule passport appointments and reserve PO Boxes online via their portals.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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