United States Postal Service

2.2
63 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 395 Federal St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
395 Federal St, Pittsburgh, PA
15212, United States

Hours

Reviews

2.2
63 reviews
5 stars
12
4 stars
8
3 stars
1
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1 star
40
  • DS
    drew spencer
    Nov 20, 2025
    1.0
    Terrible service can't talk to anyone.
  • RH
    Ryan Haller
    Oct 1, 2025
    1.0
    My mail never gets to its recipients using this office. Something is definitely irregular with this location.
  • KM
    Kaylin M.
    Aug 20, 2025
    5.0
    the gentleman today was incredibly helpful and patient with me. he gave me all the right forms and helped me seal my envelopes. told me where to fill out which information. there were definitely cars parked where they shouldn't be, with an empty lobby, but i was able to grab a spot.
  • TC
    teejay coleman
    Jul 31, 2025
    5.0
    Geting better changed out the old employees
  • JL
    Jacob Livenspire
    Apr 23, 2019
    1.0
    All undeliverable mail, such as requiring signatures when you aren't home, are only available here. The reason most people aren't at home to sign for the letter is the same reason they can't get to the post office between 9am and 5pm (we have jobs). The California Ave office is open till 7pm. Either use that location or change your hours at least one night at week. This is why people avoid sending physical mail.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.