United States Postal Service

2.7
58 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1025 Hay St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1025 Hay St, Pittsburgh, PA
15221, United States

Hours

Reviews

2.7
58 reviews
5 stars
22
4 stars
3
3 stars
1
2 stars
2
1 star
30
  • LD
    Labray Donshay
    Aug 8, 2025
    1.0
    These people take it upon themselves to send mail back that they shouldn't be doing
  • ES
    Evan Slaughter
    Jul 29, 2025
    5.0
    The place was not only well-kept and had everything I needed to send my packages, but the kind lady who helped me, May, was super helpful and went above and beyond to help get my stuff ready to send. I was in and out in record time, and she made the process super simple and easy - which was definitely appreciated by me, as I don't send a whole lot of mail. 😅 But now, if I ever need to, I definitely know where I'm going back to. Thank you again, May!
  • CC
    Claire
    Feb 20, 2024
    5.0
    Staff here is incredibly kind - the poor reviews are from some time ago and some changes must have been made. There is one change that still needs to be made though - for God’s sake put this post office in a safer building. This place is a health hazard, a biohazard, a psychosocial hazard. Such a shame that my tax dollars can’t support a better work environment.
  • VD
    Vedant Desai
    Oct 26, 2022
    5.0
    Post offices are always hit or miss. Even the same post office in the same day. I guess it all depends on the employee that's helping you, but my experience here has always been someone that is friendly, helpful, and knowledgeable, and able to move a line quick enough that I'm never waiting super long for what I need. The place is kept clean and parking is easy. Nothing really to complain about And I'm glad this is my nearest post office compared to some other options.
  • JJ
    Jennifer
    Aug 16, 2016
    1.0
    Well, they really don't answer the phone and now it just disconnects. Last time I was there in person, they weren't very nice either. What the heck? If you hate your job, then leave don't make everyone else miserable.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.