Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1001 California Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
166 reviews
5 stars
38
4 stars
15
3 stars
7
2 stars
5
1 star
101
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported consistent delays and misdeliveries, with packages often stuck in transit or sent to incorrect addresses.
Customer Service
Many reviews highlighted poor customer service, including unresponsive phone lines and unfriendly staff interactions.
Incompetence
A significant number of customers expressed frustration over the perceived incompetence of the staff, leading to lost packages and unresolved issues.
Mixed Experiences
While many reviews were negative, some customers praised specific employees for their helpfulness and professionalism.
Operational Problems
Customers noted operational inefficiencies, such as understaffing and inadequate handling of mail, contributing to overall dissatisfaction.
- TRThaynara Alves RosárioNov 17, 20255.0We would like to thanks Jerry for helping me and my husband. After trying several other USPS locations without any success, you were the only one who really solved our problem. We truly appreciate your kindness and dedication.
- RWRyan WayOct 18, 20251.0My package got here on schedule and then was delayed by two days.
- EJE JayOct 4, 20251.0EVER SINCE WE GOT THESE NEW MAILMEN ON CHARLES ST, OUR MAIL IS COMING LATER AND LATER. THERE IS NO REASON MY MAIL SHOULD REACH MY HOME AT 6:00 pm. ALL THIS MONEY THEY’RE BEING PAID AND THEY CANT EVEN DELIVER THE MAIL ON TIME. MY LAST MAILMAN CAME EVERY SINGLE DAY AT 11:00am NO LATER THAN 12:00pm, NOW MY MAIL COMES ANYTIME AFTER 4:30 pm I’M SICK OF THIS UNPROFESSIONAL BUSINESS
- AAAmandaAug 7, 20251.0Some one is switching my name and address on the packages and they can't do a thing it' is illegal and I have evidence they just throw out
- MCMelvin CalmesAug 1, 20254.0This is for drop shipping mail only, when you arrive park on French & walk to door 23 to check in, no overnight parking, and they go bye appointment
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 1001 California Ave offer?
This USPS location offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos with an appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours may also be available.
What are the operating hours of the USPS at 1001 California Ave?
The Post Office is open Monday to Friday from 8:00 am to 6:00 pm, Saturday from 9:00 am to 1:00 pm, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online at the USPS website, then complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for details.
What is the cost of a passport photo at this USPS location?
The fee for a passport photo is $15 at USPS locations.
What nearby places can I visit after my trip to the USPS at 1001 California Ave?
You can visit the Pittsburgh Main Post Office, nearby barber shops like David Williams Barber Shop and Dave's Barbershop, or community organizations such as Pittsburgh UNITED for additional services and activities.
Are there other postal services or points of interest near the USPS at 1001 California Ave?
Nearby you can find several postal service points like the US Post Office, USPS Collection Point, and the National Association of Letter Carriers Branch 84, useful for mailing needs or postal information.
What community organizations are located near the USPS at 1001 California Ave?
Several community and political organizations such as Northside Coalition for Fair Housing, Women's Walk for Peace, and The Union Edge broadcasting media are nearby for community engagement.