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Brand Certified

United States Postal Service

2.3
(172 reviews)

Business Details

1001 California Ave, Pittsburgh, PA
15290, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1001 California Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1001 California Ave, Pittsburgh, PA
15290, United States

Hours

Reviews

2.3
172 reviews
5 stars
41
4 stars
15
3 stars
7
2 stars
5
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with some expressing frustration over the lack of assistance and acknowledgment from employees.

Delivery Issues

Numerous reviews highlighted consistent problems with package delivery, including delays, misdeliveries, and packages being lost or returned to sender.

Communication Problems

Customers frequently mentioned difficulties in reaching the facility by phone, with many calls going unanswered and voicemail boxes being full.

Mixed Experiences

While many reviews were negative, a few customers praised specific employees for their helpfulness and positive interactions.
  • BB
    Burak Bayrak
    Feb 18, 2026
    1.0
    All rude people are working in here. No help no respect nothing
  • SS
    Scuba Steve
    Feb 10, 2026
    1.0
    The one perk to this particular post office is the 24/7 kiosk service that they offer. Now, if it actually worked, it would be a different story. Its ALWAYS out of service...ALWAYS! Its not that hard to keep the machine working...so what's the issue? DO BETTER! Yall damn sure charge enough to keep things working!
  • MC
    Mini C
    Dec 24, 2025
    1.0
    I’m totally disgusted with USPS. I find the front counter on McKnight Road in Pittsburgh to be laughable; I can count on package delivery to be, at best, dysfunctional around the holidays with packages sitting for days at the Nashville Distribution Center.
  • TR
    Thaynara Alves Rosário
    Nov 17, 2025
    5.0
    We would like to thanks Jerry for helping me and my husband. After trying several other USPS locations without any success, you were the only one who really solved our problem. We truly appreciate your kindness and dedication.
  • RW
    Ryan Way
    Oct 18, 2025
    1.0
    My package got here on schedule and then was delayed by two days.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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