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United States Postal Service

2.2
(188 reviews)

Business Details

770 Trumbull Dr, Pittsburgh, PA
15205, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 770 Trumbull Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
770 Trumbull Dr, Pittsburgh, PA
15205, United States

Hours

Reviews

2.2
188 reviews
5 stars
49
4 stars
6
3 stars
2
2 stars
3
1 star
128

What are people saying?

AI-generated from recent customer reviews

Mail Delivery Issues

Numerous customers reported consistent problems with mail delivery, including missed deliveries, packages marked as delivered but not received, and overall unreliable service.

Customer Service

Many reviews highlighted poor customer service experiences, with staff being described as rude, unhelpful, and unresponsive to inquiries.

Passport Services

In contrast to the mail service, the passport office received positive feedback, particularly for the efficiency and friendliness of staff like Rick, who made the process smooth and quick.

Inaccessibility

Customers expressed frustration over the inability to reach the post office by phone, with many stating that calls went unanswered.
  • BM
    Brandon Mitchell
    Feb 2, 2026
    1.0
    Wow! Has this place gone DOWN HILL the last 18 months. No mail delivery in over a week despite a CLEAR ROAD, and NOT being in the "city". All they provide is EXCUSES. They do not correct the problem... which has been going on since LAST MAY, not "since the storm" where our entire block/street gets skipped by the mail carrier 2-3 days in a row. FIRE THE MANAGEMENT AND REPLACE THEM WITH *CAPABLE* *HARD WORKING* PEOPLE.
  • SL
    suzanne l lewis
    Feb 2, 2026
    1.0
    I have not been getting my mail the has been cleared out since the day after the storm I have sent in complaints no one answers the phones I then looked out my window and watched the mail carrier go right past my house did not try to deliver my mail this is unacceptable
  • WB
    Wynn Braun
    Feb 2, 2026
    1.0
    This post office screams “DEE EEEE EYE” from the top of its lungs
  • SD
    Steve DeAngelis
    Jan 29, 2026
    1.0
    This post office is terrible! Lazy employees looking for any excuse to get out of work. Countless Tracking numbers say "delivery address not accessible" and my home has no gate, no code, and is completely accessible by walking a few steps. All roads are clear, my mailbox is dug out and accessible and I have not had mail in days.
  • KS
    kay siters
    Dec 10, 2025
    5.0
    Was in and out super fast getting passport

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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