United States Postal Service

2.2
184 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 770 Trumbull Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
770 Trumbull Dr, Pittsburgh, PA
15205, United States

Hours

Reviews

2.2
184 reviews
5 stars
49
4 stars
6
3 stars
2
2 stars
3
1 star
124

What are people saying?

AI-generated from recent customer reviews

Passport Services

Rick received numerous positive mentions for his efficiency, friendliness, and professionalism in handling passport applications and fingerprinting.

Mail Delivery Issues

Customers frequently reported problems with mail delivery, including lost packages, inconsistent service, and rude staff responses.

Customer Service

Overall customer service was criticized, with many reviews highlighting rude and unhelpful staff, leading to a negative experience for many visitors.
  • KS
    kay siters
    Dec 10, 2025
    5.0
    Was in and out super fast getting passport
  • JG
    Janice Giese
    Sep 13, 2025
    1.0
    I like to know why our mail is never delivered when I see that I'm to get mail for the day. Do I don't get mail everyday. When there are are otheres that take a spot of your regular mail man. I like to get my mail everyday please
  • HD
    Hiker Dubois
    Aug 13, 2025
    4.0
    If you come for your passport, yes, you are supposed to walk in through that nondescript blue door around the far left corner! I wish that the door were labeled, but the staff is all warm and accommodating and will help you find where you need to go.
  • SZ
    Sydney Zalewski
    Jul 16, 2025
    5.0
    I was pleasantly surprised by my passport experience. Rick made it easy and fun. I made an appointment ahead of time for both photos and passport name change. Rick had me in and out in less than 15 minutes!
  • DH
    Donna Hajduk
    Mar 3, 2022
    5.0
    Maya at the passport office was great! She was friendly and professional at all times. She took my renewal photo but then also assisted me by reviewing, assembling and mailing the package. She was a pleasure to work with - exceptional service!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.