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Visit your local Post Office™ at 370 Castle Shannon Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
370 Castle Shannon Blvd, Pittsburgh, PA
15234, United States
Hours
Reviews
2.5
108 reviews
5 stars
34
4 stars
6
3 stars
4
2 stars
5
1 star
59
- DRDeewan Rimal2 days ago1.0I had one of the worst customer service experiences at this location today. I came in needing help with certified mail and had no idea they were even close to closing. The attendant (I believe his name was Dennis) immediately spoke to me in a rude, condescending tone instead of offering simple guidance. When I got back in line to finish my business, he immediately said, “We’re closed.” I told him I understood and that I only needed to buy the envelope I had already filled out. Even then, his attitude continued. At that point, I didn’t even want to speak to him anymore — the behavior was totally uncalled for. As someone with over 10 years of customer service experience, I know what basic respect looks like, and this was far from it. After reading other reviews, it seems this isn’t an isolated issue. This location really needs to address this level of unprofessionalism.
- MKMarissa KelleyNov 5, 20251.0Dennis was extremely rude and spoke to me in a condescending tone, like I was a child who should already know everything about mailing. I came in with a simple question and was met with impatience and attitude instead of help. Everyone deserves basic respect, and that definitely wasn’t the case. I hope whatever is bothering Dennis is quickly resolved, because he somehow managed to make a two-minute interaction a miserable one.
- MRMichael RouthSep 9, 20252.0Um...it's supposed to be a post office, i.e. mailing stuff, buying stamps. This place is ALWAYS full of people getting passports. It backs up the line unnecessarily and the staff looks like they're just slogging through their day.
- ASAlgin ShawAug 30, 20255.0I love this place. Friendly staff and great service. To those of you complaining about wait times, it isn't their fault you come in with an item and no box, no address, and expect the workers to do all of the work for you? Not how it works. Get a life and stop whining.
- KSKatrina SammonsJul 29, 20251.0The post office worker was SO RUDE and for what reason?? I have no idea. He acted like I was inconveniencing him when I wanted to mail my package and proceeded to talk to me like I was stupid throughout the entire conversation. It was genuinely making me ashamed for trying to send mail LIKE WHATTT.. I was just trying to execute the most basic post office task and by the way he was reacting you’d think I was asking him to get on a rocket ship and fly to Mars. This man was behaving like a mean girl from high school when asked to send a package, which I thought was his job. Is their job not to send packages?? Have I been misinformed? Because what other explanation is there to be so unkind in such a simple interaction? It started my day off on such an awful note. And for the record I am a very friendly person and retail worker myself, I wasn’t doing anything to deserve that treatment, what a way to make someone feel bad for no reason🫠
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service branch located on Castle Shannon Blvd?
The USPS branch is located at 370 Castle Shannon Blvd, Pittsburgh, PA 15234.
What are the operating hours for this United States Postal Service location?
This USPS location is open Monday through Friday from 8:30 AM to 6:00 PM, and on Saturday from 8:30 AM to 1:00 PM. It is closed on Sundays.
Can I apply for a first-time U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Is an appointment required for passport services at this USPS?
Generally, you need to schedule an appointment for passport services using the USPS online scheduler, although limited walk-in hours may be available at select locations.
Can I get a passport photo taken at this USPS branch?
Yes, passport photos are available by appointment through the online scheduler, with a fee of $15.
How can I reserve a PO Box at this USPS location?
You can search for and reserve available PO Boxes online at the USPS website, then complete the setup in person at your local Post Office.
What are the access hours for PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours can vary, so check with this Post Office for specifics.
What nearby public transit can I use to reach the USPS on Castle Shannon Blvd?
You can use the Port Authority of Allegheny County-POPLAR train station nearby to reach the USPS location conveniently by public transit.
Are there any places to eat near the United States Postal Service branch on Castle Shannon Blvd?
Yes, nearby you can visit Caliente Pizza & Drafthouse for pizza, drinks, and a casual dining experience before or after your USPS visit.
What beauty salons are close to this USPS location where I could get services after my visit?
Nearby beauty salons include Obsidian Nail Studio, LAB Salon + Brow Studio, and Salon Freya, offering nail, hair, and beauty services.