United States Postal Service

2.0
70 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 350 Towne Square Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
350 Towne Square Way, Pittsburgh, PA
15227, United States

Hours

Reviews

2.0
70 reviews
5 stars
15
4 stars
1
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1
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2
1 star
51
  • AC
    alayna crowley
    Dec 6, 2025
    1.0
    When I went to ship out a package, the worker was very rude. She was yelling at another customer about not speaking English and getting very aggressive with her. Then with me she was upset about what items I had in my package because it changed the type of delivery. While she could have been having a bad day, she was being very rude and disrespectful to everyone who came in.
  • AT
    alexis T
    Dec 31, 2018
    1.0
    The lines are unnecessarily long and often the clerks are rude. I had a male clerk who was flat out mean to me several months ago. It’s sad because I always had a good rapport with the post offices I used,since I mail a lot, but the Brentwood office is disappointing. I will say I do like that they have a kiosk to use so that is a plus.
  • FF
    Fairly Fae
    Jul 20, 2018
    1.0
    I haven't gotten mail all week. I live in an apartment with central, community boxes. My neighbors got the Pennysaver and weekly flyers. I didn't even get those this week. Worst mail service ever.
  • EM
    Eileen Mushenheim
    May 14, 2018
    1.0
    Terrible customer service. If you can go to another branch, do so.
  • KH
    Katherine Haywood
    Jun 20, 2017
    1.0
    the worst and most unhelpful post office. a perfect example of how inept our government is. I have had several packages lost via them. If you package somehow ends up here, good luck.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.