Brand Certified
United States Postal Service
2.6(173 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
5182 Liberty Ave, Pittsburgh, PA
15224, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5182 Liberty Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.6
173 reviews
5 stars
54
4 stars
14
3 stars
7
2 stars
12
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of dismissive behavior and poor service experiences.
Staffing Issues
Frequent complaints about long wait times due to understaffing, with customers expressing frustration over slow service and lack of available employees.
Package Handling
Numerous reviews highlighted issues with lost or misdelivered packages, leading to significant customer dissatisfaction.
Mixed Experiences
While some customers praised specific staff members for their helpfulness, overall sentiment indicates a decline in service quality compared to previous years.
- DCDouglas Cavanaugh6 days ago1.0Tall woman is particularly rude, dismissive and unhelpful. Just a crappy attitude overall. If you don't like your job, it's time to quit your job.
- RRay 。Feb 19, 20261.0Your service is extremely disappointing. Just now, I encountered an older black female staff member who had a very rude and aggressive attitude. I went there to ship a package, and she refused to let me use the store’s tape. However, during my previous visit, another employee allowed me to use it. The inconsistency and the unprofessional behavior were unacceptable.
- TMTom ManganJan 27, 20261.0Unable to speak to a human. Worthless automated phone system. I wanted to inquire as to their hours due to the heavy storm. I walked over yesterday and found them closed even though there was no signage to indicate they were closed and it was well before the posted closing time. All the automated system would do is state the posted hours. Unable to ask a human whether they were actually open.
- LSLeah SchmidtJan 16, 20261.0Horrible customer service. I would recommend going to any other location in the city than this one. Unless you like being spoken down to.
- CBCraig BJan 15, 20265.0Staff has been very friendly, professional and efficient the last two days for me! I’d like to especially highlight the kind service provided by TY and Michelle. This has been my PO for nearly 20 years.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 5182 Liberty Ave?
You can send mail and packages, obtain money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of this United States Postal Service location?
Monday through Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve a PO Box online at the USPS website, then complete your setup in person at the post office.
Is after-hours access available for PO Boxes at this location?
Many USPS locations offer 24/7 lobby access to PO Boxes, but exact hours vary, so check with this Post Office for details.
Where is the United States Postal Service at 5182 Liberty Ave located?
It is located in Pittsburgh, PA, ZIP code 15224, USA.
Are there any nearby places for dining before or after visiting the Post Office?
Yes, nearby options include Five Guys for burgers, Jersey Mike's Subs for sandwiches, Roots Natural Kitchen for healthy meals, and The Shady Dog for hot dogs.
What nearby pet services are available close to the Post Office?
Nearby pet services include Cat Clinic and Hospital, ROBERT BEBKO, and PetVet365 Pet Hospital for veterinary care and pet needs.
What other useful services or places are near this USPS location?
Nearby you can find health-related services like Restore Hyper Wellness spa, DaVita Bloomfield dialysis clinic, as well as beauty salons such as PAINT Nail Bar and The Crystal Barber.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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