Brand Certified
United States Postal Service
2.3(184 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
4981 McKnight Rd, Pittsburgh, PA
15237, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4981 McKnight Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
184 reviews
5 stars
46
4 stars
11
3 stars
7
2 stars
10
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their helpfulness, while others are criticized for rudeness and unprofessional behavior.
Appointment Issues
Numerous customers reported problems with scheduled appointments, particularly for passport services, where staff were unavailable or appointments were not honored.
Delivery Problems
Customers frequently mentioned issues with mail delivery, including late deliveries, lost packages, and receiving mail that was not theirs.
Efficiency
While some reviews noted quick service, many customers experienced long wait times and understaffing, leading to frustration.
- BBBridgetFeb 20, 20265.0Had the BEST experience here with Taylor! She helped us with getting passports & it was such a smooth process with her. Got us in & out in no time! Answered all of my questions & had a positive attitude the whole time. Would 100% come back to this location. Taylor deserves a raise!!🙂
- LBlove barbie1600Feb 19, 20265.0The staffs were super nice and kind. I didn’t get her name but she was very sweet, soft spoken and nice toward us. We appreciate you for you help.
- AAAshleyFeb 14, 20261.0The have an ongoing problem of letting people schedule Saturday passport appointments, allowing them to show up, and then saying “whoops someone was supposed to call you and cancel because we don’t do Saturday appointments” Absolute waste of time and they won’t fix their scheduler
- CJCari JonesFeb 13, 20261.0Horrible post office. No one answers the phone when you call and they deliver the mail at all hours of the day (typically when my office is closed). How am I supposed to get my mail if they deliver it so late?? And I can't speak to anyone to find out where my mail is!!
- CMChrissy MillerJan 23, 20261.0Don’t schedule an appointment for a passport here cause when you go to your appointment they never have anyone to do your appointment
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Pittsburgh?
The United States Postal Service is located at 4981 McKnight Rd, Pittsburgh, PA 15237.
What are the operating hours of the USPS at 4981 McKnight Rd?
The USPS is open Monday to Friday from 8:00 AM to 6:00 PM and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, this USPS location accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online. Limited walk-in hours are available at select locations.
Does this USPS office take passport photos and what is the cost?
Yes, passport photos are taken by appointment only and cost $15.
How can I get a PO Box at this Post Office?
You can reserve and pay for a PO Box online at the USPS website, then complete your setup in person at the Post Office with two valid IDs.
Are PO Boxes accessible after hours at the McKnight Rd USPS?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but it is best to check specific access hours with the local Post Office.
What nearby places can I visit around the USPS at 4981 McKnight Rd?
Nearby places include Starbucks for coffee, Aladdin's Eatery McKnight for Mediterranean food, and Walgreens for pharmacy needs, all within close proximity to the USPS.
How can nearby AT&T Store and Mattress Firm be helpful when visiting the USPS?
If you need mobile phone accessories or new furniture, the AT&T Store and Mattress Firm are conveniently close to the USPS, allowing you to complete errands efficiently.
Is there a place to get printing or packing services near the USPS?
Yes, The UPS Store 0434 nearby offers packing supplies, freight services, and printing, which can complement your shipping needs at USPS.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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