Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6592 in Pittsburgh offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - McCandless Crossing.
Details
- DeliveryNot available
Location
Hours
Reviews
3.5
142 reviews
5 stars
86
4 stars1
3 stars
4
2 stars
5
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, especially under new management, while others reported rude and dismissive behavior from certain employees.
Efficiency
Customers appreciated the quick service and efficiency, often noting short wait times for transactions.
Management Changes
The new management has been positively received, with many customers noting significant improvements in service compared to previous experiences.
Mixed Experiences
While many reviews highlighted excellent service, there were also numerous complaints about specific employees and inconsistent service quality.
Self-Service Options
Customers found the self-service kiosks easy to use, but some reported issues with cleanliness and functionality.
- HSHannah Siwik5 days ago5.0This store is now under new ownership, and boy are they doing a great job! I've had minimal to no wait times when I've been in, and the staff has been very friendly and helpful with all of my shipping and return-related questions. This is now my go-to UPS store!
- MRMelissa Mayes RogersNov 13, 20255.0The UPS store at McCandless Crossing is super fast! They have a self service machine for Amazon returns that I'd never used before. So the friendly clerk, Cheryl, taught me how to use it. Even so, I was in and out in 5 minutes. l'm so happy with the new ownership!
- APAmanda PerrotteNov 12, 20255.0I stopped in today and had the best experience I’ve ever had at this UPS location. As others have mentioned, the previous staff often felt unfriendly and you felt like you were a burden just for needing help. My experience with Aristotle today was a complete 180. He was welcoming, patient, and incredibly helpful. Great customer service!
- PCPhil CsatiNov 12, 20255.0This testimonial is for the UPS store #6592 In Pittsburgh PA- CHERYL and DYLAN in particular. These folks were beyond fantastic! Moving and shipping items to a different state is quite stressful and they made it as easy as possible. They were very informative answering ALL of my questions - making sure they gave me all the options but above all they were patient and kind. I Highly recommend CHERYL and DYLAN for any shipping needs out of Pittsburgh - Thank you again!
- GGGary GrayNov 8, 20255.0We had a very pleasant experience with Marissa and Cheryl at the McCandless Crossing location this week. What a welcome change from the previous ownership and crew that worked at the store. Way to go, Marissa and Cheryl. Thank you for helping me return our package.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6592 in Pittsburgh offer?
The UPS Store #6592 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours of The UPS Store #6592?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #6592 open on holidays?
The store is closed on November 27, 2025, December 25 and 31, 2025, January 1 and 19, 2026; it is open with regular hours on November 11 and 28, 2025.
What payment methods does The UPS Store #6592 accept?
Payments can be made using American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #6592 provide mailbox rental services?
Yes, they offer mailbox services for all your mail and packages.
How can I contact The UPS Store #6592 for inquiries or service appointments?
You can call them at +14123648850 or email store6592@theupsstore.com.
Are there any special offers available at The UPS Store #6592?
Yes, they have special offers and coupons available to save big. More information can be found on their official special offers page.
Which nearby places can help if I need real estate services around The UPS Store #6592?
Several nearby real estate services include Real Estate Contacts, The Paul Murray Team, Jen Hannaford, Jackie Hobbs Realtor, Tracy Jones, Realtor, Janet McKay at REMAX Select Realty, Sharon Zacharias, Jeffrey Varga, Homes North of Pittsburgh, Nicole Blinov, Mike McAndrews at REMAX Select, Jeannine Mullen, Alex Giannetti, and RE/MAX Select Realty - McCandless.
What dining options are available near The UPS Store #6592?
Nearby dining options include Chipotle Mexican Grill for Tex-Mex and fast food, and Bonefish Grill for seafood and American cuisine.
What nearby services can complement my visit to The UPS Store #6592?
Nearby services include Shred Nations for shredding, LegalSifter for legal services, Home Mechanix for HVAC and plumbing, Deka Lash for beauty treatments, UrgentVet for veterinary care, The Joint Chiropractic for chiropractic and massage, GNC for health supplements, and Riverstone Books for shopping.