The UPS Store

3.5
143 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6592 in Pittsburgh offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - McCandless Crossing.

Details

  • DeliveryNot available

Location

The UPS Store
8878 Covenant Ave, Pittsburgh, PA
15237, United States

Hours

Reviews

3.5
143 reviews
5 stars
87
4 stars
1
3 stars
4
2 stars
5
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, especially under new management.

Efficiency

Customers frequently noted quick service and minimal wait times, with many expressing satisfaction with the speed of transactions.

Mixed Experiences

While many reviews highlighted positive interactions, there were also reports of rude and unhelpful staff, indicating inconsistency in service quality.

Management Changes

The new ownership has been positively received, with several customers noting significant improvements in service compared to previous management.

Printing Services

Feedback on printing services was mixed, with some customers experiencing issues with equipment and service, while others were satisfied with the assistance provided.
  • RM
    Richard McDevitt
    Dec 6, 2025
    5.0
    Best experience I’ve ever had at a UPS Store. Cheryl was more than helpful…cheerful, energetic, and knowledgeable.
  • HS
    Hannah Siwik
    Nov 18, 2025
    5.0
    This store is now under new ownership, and boy are they doing a great job! I've had minimal to no wait times when I've been in, and the staff has been very friendly and helpful with all of my shipping and return-related questions. This is now my go-to UPS store!
  • MR
    Melissa Mayes Rogers
    Nov 13, 2025
    5.0
    The UPS store at McCandless Crossing is super fast! They have a self service machine for Amazon returns that I'd never used before. So the friendly clerk, Cheryl, taught me how to use it. Even so, I was in and out in 5 minutes. l'm so happy with the new ownership!
  • AP
    Amanda Perrotte
    Nov 12, 2025
    5.0
    I stopped in today and had the best experience I’ve ever had at this UPS location. As others have mentioned, the previous staff often felt unfriendly and you felt like you were a burden just for needing help. My experience with Aristotle today was a complete 180. He was welcoming, patient, and incredibly helpful. Great customer service!
  • PC
    Phil Csati
    Nov 12, 2025
    5.0
    This testimonial is for the UPS store #6592 In Pittsburgh PA- CHERYL and DYLAN in particular. These folks were beyond fantastic! Moving and shipping items to a different state is quite stressful and they made it as easy as possible. They were very informative answering ALL of my questions - making sure they gave me all the options but above all they were patient and kind. I Highly recommend CHERYL and DYLAN for any shipping needs out of Pittsburgh - Thank you again!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6592 in Pittsburgh offer?

The UPS Store #6592 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.