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Storefront of The UPS Store in Pittsburgh, PA
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The UPS Store

4.3
(519 reviews)

Business Details

4885 Mc Knight Rd, Pittsburgh, PA
15237, United States
(412) 369-9200

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0434 in Pittsburgh offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - McKnight-Siebert Shopping Center-5 Miles N Of Downtown Pittsburgh.

Details

  • DeliveryNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
4885 Mc Knight Rd, Pittsburgh, PA
15237, United States

Hours

Reviews

4.3
519 reviews
5 stars
396
4 stars
26
3 stars
7
2 stars
17
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude and unprofessional behavior from certain employees.

Efficiency

Many customers noted quick service and efficient handling of their needs, although some experienced long wait times and slow service.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing, particularly regarding charges for services like printing labels and using tape, which some felt were excessive.

Staff Knowledge

Customers appreciated the knowledgeable staff who provided assistance with shipping and packaging, although there were instances of confusion and misinformation.

Store Environment

The store environment received mixed reviews; while some found it clean and well-organized, others reported issues with long lines and inadequate staffing.
  • MS
    Molly Schweitzer
    today
    5.0
    Every shipping and Amazon return experience I’ve had at this location has been so smooth and easy! Sometimes the line is long but it always moves quickly. I recently used their custom printing services for a work project and that experience was exceptional, warranting a repeat order. They were quick to respond and the quote was less expensive than competitors. Communication throughout the duration of the project was excellent and professional, and the finished product was perfect! I highly recommend this team!
  • DD
    ddrhousehq
    6 days ago
    5.0
    Had a car title transfer and was very fast and easy. TJ was very knowledgeable and made sure we did everything correctly so we could get in and out in a timely manner. Would go back for any of our UPS needs.
  • LM
    Linda Mccann
    Feb 16, 2026
    1.0
    They are terrible at customer service went in for a passport picture was told to step aside for a few minutes not sure why. No one in line. no explanation. one woman working on a shipment the man who told us to step aside started working in the back shipping something. we left. Don’t go there, they suck!!
  • BB
    Bill Bolen
    Jan 30, 2026
    3.0
    The employee who waited on us was friendly but both of the employees were very slow!
  • JS
    Jessica Sheldon
    Jan 29, 2026
    5.0
    I can’t say enough great things about this UPS Store! The customer service was truly exceptional from start to finish. The staff was incredibly kind, helpful, and professional, especially during my fingerprinting appointment. They explained everything clearly, made the process quick and easy, and were so friendly the entire time. I was in and out faster than expected and felt well taken care of. Highly recommend, this team goes above and beyond!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0434 in Pittsburgh offer?

The UPS Store #0434 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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Certified March 01, 2026Yext Knowledge Graph
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