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The UPS Store #0434 in Pittsburgh offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - McKnight-Siebert Shopping Center-5 Miles N Of Downtown Pittsburgh.
Overall, customer service is frequently praised, with many employees noted for their friendliness and willingness to help, although there are significant complaints about rudeness from some staff.
Efficiency
Customers appreciate the quick service and efficiency, often noting short wait times and smooth processes.
Mixed Experiences
While many reviews highlight positive experiences, there are notable instances of poor service and negative interactions, particularly with specific employees.
Pricing Issues
Several customers expressed dissatisfaction with pricing, particularly regarding charges for services like printing labels and using tape.
Store Environment
The store is generally described as clean and well-organized, but some customers reported issues with long lines and inconsistent service.
VA
Vincent Anderson
Nov 15, 2025
5.0
As of late, I have only had fantastic experiences at this UPS store. The cashiers are always so helpful, friendly, and always seem more than happy to help which I always appreciate.
NM
Nat Max
Nov 13, 2025
5.0
What a great experience at The UPS store. Love Leen help me solve a problem that I didn't know I had. She was very helpful. This was definitely a five-star UPS.
SS
Sara Setzenfand
Oct 8, 2025
5.0
I had an unnecessarily complicated Amazon return (multiple items that were split up into multiple return orders but all showed as the same item). TJ was so helpful in helping me figure out which items belonged with which return barcode to make sure I shipped the correct items back together. It took some time but he was happy to do it. I usually just go in and do Amazon returns on my own, but I’m happy to know they are willing and knowledgeable enough to help me if this would happen again.
SW
Stephanie Wilkerson
Sep 30, 2025
5.0
Excellent customer service. Loveleen went above and beyond helping me understand the instructions for my return.
EW
Elaine Wagoner
Sep 24, 2025
5.0
I’m incredibly appreciative of my experience at the UPS Store on McKnight. I had a last minute print order I needed done and called to ask some questions. Unfortunately I didn’t catch the name of the woman I initially spoke to but she was very pleasant and when I described what I needed (a bulletin printed in a smaller size, about four to a sheet) she suggested I email the store manager Teg. I emailed him and described what I needed and he called me back shortly after with suggestions (card stock instead of printer paper, to ensure the quality of the printing held up) and pricing for a same day job.
I initially called them about an hour and a half before they closed… I was amazed at how kind and helpful they were. I was worried about the final product just because I wasn’t sure I had explained what I wanted very well, but the final product was beautiful and the manager’s suggestions and formatting help was spot-on. I was able to get what I needed before they closed for the evening and their help made a stressful situation turn out perfectly.
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #0434 in Pittsburgh offer?
The UPS Store #0434 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store #0434?
The UPS Store is open Monday through Saturday from 8:00 AM to 6:00 PM and Sunday from 11:00 AM to 4:00 PM, with some holiday closures.
Is The UPS Store #0434 open on Sundays?
Yes, The UPS Store is open on Sundays from 11:00 AM to 4:00 PM, but holiday hours may vary.
What payment methods are accepted at The UPS Store #0434?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #0434 provide mailbox rental services?
Yes, mailbox rental services are available for receiving mail and packages.
Where is The UPS Store #0434 located and how far is it from downtown Pittsburgh?
It is located at 4885 Mc Knight Rd in Pittsburgh, PA, about 5 miles north of downtown Pittsburgh in the McKnight-Siebert Shopping Center.
Can customers visit nearby H&R Block after using The UPS Store #0434?
Yes, H&R Block is located nearby and can be convenient for customers seeking financial or tax services after visiting The UPS Store.
Are there any nearby dining options such as Aladdin's Eatery McKnight close to The UPS Store #0434?
Yes, Aladdin's Eatery McKnight, offering Lebanese and Mediterranean cuisine, is nearby and a great option for meals before or after your visit.
Where can I grab coffee near The UPS Store #0434?
Starbucks and Bruegger's Bagels are nearby locations where you can enjoy coffee and snacks.
Are there local services nearby for shredding documents apart from The UPS Store #0434?
Yes, Shred Nations offers shredding services close to The UPS Store, providing another option for secure document disposal.