The UPS Store

4.3
510 reviews
Storefront of The UPS Store in Pittsburgh, PA

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0434 in Pittsburgh offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - McKnight-Siebert Shopping Center-5 Miles N Of Downtown Pittsburgh.

Details

  • DeliveryNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
4885 Mc Knight Rd, Pittsburgh, PA
15237, United States

Hours

Reviews

4.3
510 reviews
5 stars
390
4 stars
26
3 stars
6
2 stars
16
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees who went above and beyond to assist.

Efficiency

Customers frequently noted the quick service and minimal wait times, indicating a well-managed operation.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor customer service, particularly from specific employees.

Pricing Issues

Several customers expressed dissatisfaction with unexpected charges for services like printing labels and using tape, leading to frustration.

Overall Satisfaction

Despite some negative experiences, many customers reported consistent satisfaction with the services provided at this UPS location.
  • NM
    Nat Max
    Nov 13, 2025
    5.0
    What a great experience at The UPS store. MS Leen helped me solve a problem that I didn't know I had. She was very helpful. This was definitely a five-star UPS.
  • SS
    Sara Setzenfand
    Oct 8, 2025
    5.0
    I had an unnecessarily complicated Amazon return (multiple items that were split up into multiple return orders but all showed as the same item). TJ was so helpful in helping me figure out which items belonged with which return barcode to make sure I shipped the correct items back together. It took some time but he was happy to do it. I usually just go in and do Amazon returns on my own, but I’m happy to know they are willing and knowledgeable enough to help me if this would happen again.
  • SW
    Stephanie Wilkerson
    Sep 30, 2025
    5.0
    Excellent customer service. Loveleen went above and beyond helping me understand the instructions for my return.
  • EW
    Elaine Wagoner
    Sep 24, 2025
    5.0
    I’m incredibly appreciative of my experience at the UPS Store on McKnight. I had a last minute print order I needed done and called to ask some questions. Unfortunately I didn’t catch the name of the woman I initially spoke to but she was very pleasant and when I described what I needed (a bulletin printed in a smaller size, about four to a sheet) she suggested I email the store manager Teg. I emailed him and described what I needed and he called me back shortly after with suggestions (card stock instead of printer paper, to ensure the quality of the printing held up) and pricing for a same day job. I initially called them about an hour and a half before they closed… I was amazed at how kind and helpful they were. I was worried about the final product just because I wasn’t sure I had explained what I wanted very well, but the final product was beautiful and the manager’s suggestions and formatting help was spot-on. I was able to get what I needed before they closed for the evening and their help made a stressful situation turn out perfectly.
  • JJ
    Jen
    Sep 16, 2025
    5.0
    Every time I come in, it’s a very short wait. Employees are very efficient at what they do. Also, the employees are very friendly and pleasant.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0434 in Pittsburgh offer?

The UPS Store #0434 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.