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The UPS Store #1080 in Pittsburgh offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between 17th & 18th Streets Next To Delanie's Coffee.
Feedback indicates a mix of excellent and poor customer service experiences, with some staff being described as friendly and helpful, while others were reported as rude and unprofessional.
Efficiency
Customers noted that while some staff are efficient and quick, there are frequent complaints about long wait times and inefficiencies during busy periods.
Staff Knowledge
Many reviews highlight the staff's knowledge and willingness to assist with shipping and return processes, although there are instances of staff being unhelpful or dismissive.
Operational Issues
Several customers reported issues with store hours, including early closures and unavailability of services like notary, leading to frustration.
GT
Grace Truth
1 day ago
1.0
I rarely take the time to write a review. But my visit today warranted one. DO NOT USE THIS LOCATION. I saw the negative reviews and thought...maybe it won't be that bad. I was wrong. There is an older woman (50s-60s maybe) who has the worst attitude and Customer Service. Truly, I was enraged by her "know it all attitude", rudeness, inability to listen, and completely confusing a situation that didn't need to be that complicated. I ended up asking for my items back and leaving, shaking in anger, with a headache and still needing to go to another location. Save yourself a headache and go to Robinson. Even if it's out of the way, it's better than what I went through today. You've been warned.
TC
Tia Christopher
Feb 21, 2026
5.0
The team members know what they are doing, patiently explain and efficiently knock out long lines of customers
AP
A P
Feb 2, 2026
5.0
Just bought boxes. Kind and professional folks. The young woman with the long hair was so helpful and kind, and her coworkers were speedy. Will be back, didn't realize they were so awesome.
FA
Facts AllDay
Jan 21, 2026
1.0
Kathleen is rude. She didnt acknowledge me when I came in. First thing she said, "what do you need?!" I give her a second chance to use her customer service skills and I say, "Hello". She responds with, "What do you need!?" again.
My response, "I need you to ship this box". She charged me for putting a sticker on the box, which has never happened before, either. EVERYTHING ISN'T QUANTITY BASED, QUALITY SHOULD ALWAYS BE FIRST PRIORITY.
SH
Stephie Hunt
Jan 17, 2026
3.0
Nice store but I have to wait behind 2 customers with a million returns that had no idea what their doing. Staff is really nice I just wish they knew how to get the wait time down when there more then 2 customers in the store. I went being the 3rd customers and then 6 more walked in behind me. Seems busy.
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #1080 in Pittsburgh offer?
The UPS Store #1080 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport photo services, and more.
What are the regular business hours for The UPS Store #1080?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 10:00 AM to 3:30 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #1080 open on public holidays?
The store is closed on certain holidays such as November 27, 2025, and December 25, 2025, among others. For specific holiday hours, please check the store website.
What payment methods are accepted at The UPS Store #1080?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #1080 provide mailbox rental services?
Yes, mailbox rental and mailbox services are available at this location.
Where is The UPS Store #1080 located?
It is located at 1735 E Carson St, Pittsburgh, PA 15203, between 17th and 18th Streets next to Delanie's Coffee.
How can customers find The UPS Store #1080 using nearby landmarks?
Customers can look for Delanie's Coffee, as The UPS Store is located next to it between 17th and 18th Streets on E Carson Street.
Are there any nearby dining options customers can visit before or after using The UPS Store #1080?
Yes, nearby dining options include Lotsa Stone Fired Pizza, Iron Heart Pub on Carson Street, Bird on the Run South Side, Sultry F&B, and Tres Ríos Mexican Restaurant.
What nearby services might complement a visit to The UPS Store #1080?
Nearby related services include United States Postal Service and USPS Collection Point for additional mailing options, as well as Shred Nations for shredding services.
Can local businesses find complementary services near The UPS Store #1080?
Yes, nearby businesses such as 412 Real Estate Solutions, Nationwide Investigations & Security, and 3Rivers General Contracting offer services that may benefit local businesses.
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