The UPS Store

3.9
192 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1080 in Pittsburgh offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between 17th & 18th Streets Next To Delanie's Coffee.

Details

  • DeliveryNot available

Location

The UPS Store
1735 E Carson St, Pittsburgh, PA
15203, United States

Hours

Reviews

3.9
192 reviews
5 stars
132
4 stars
7
3 stars
2
2 stars
3
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and knowledgeable, providing excellent customer service.

Efficiency

Many customers noted quick and efficient service, with staff managing busy times effectively.

Delivery Issues

Several reviews highlighted problems with package delivery and shipping efficiency, including late deliveries and poor handling of refund claims.

Store Hours

Customers reported inconsistencies with store hours, including early closures and unavailability of services despite prior appointments.

Overall Experience

While many customers had positive experiences, there were notable complaints about rude staff and poor handling of specific situations.
  • AC
    Alley Clark
    5 days ago
    1.0
    Just dealt with the blonde haired kid and he was absolutely so rude and unprofessional! Arrived at 6:05pm to the gate halfway closed and no one working the desk. Waited 4 minutes with 4 customers and still no worker in sight. After the 3rd time calling out, he responded “on my way”. No idea where he was. Did Amazon returns and he informed me “I was lucky to be taken first as I did not pay his salary and the gentleman behind me paid his salary.” Hmm seems to me returns fall into the category of a UPS job! Not sure what his problem was but super rude, unprofessional, unfriendly. He should not be working at the front desk and/or needs to work on professionalism! Worst UPS store I’ve been to!
  • PP
    Precious “Princess P”
    Oct 21, 2025
    5.0
    Kathleen was an excellent help, will be back when needed! :)
  • RL
    Rebekah Lopez
    Oct 16, 2025
    5.0
    I wasn’t aware of needing specific mailers for Amazon returns but Kathleen was very sweet and helpful and made it work for me so I didn’t have to leave and come back. Very friendly helpful location!
  • HG
    Holly Gordon
    Oct 9, 2025
    1.0
    Just went there and dealt with the most rude man ever!…”they called me in to help this failing store”….I’m the person they need “….all because I asked a question!…. I didn’t know you couldn’t ask questions!….when I walked in I said hello….he barely said anything….after I said I will just go to the post office…he said “”see ya”…in a most rude nasty way!…I have never had such rude service there ever!…Will not be back!!
  • PS
    Patrick Sherman
    Oct 6, 2025
    5.0
    The people that work here are always so helpful and pleasant. Exactly what you need when doing returns.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1080 in Pittsburgh offer?

The UPS Store #1080 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport photo services, and more.