The UPS Store

4.1
233 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3455 in Pittsburgh offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - South Hills Village At The Intersection Of Washington Rd And Village Dr Next To Ulta Beauty.

Details

  • DeliveryAvailable
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
301 South Hills Village, Pittsburgh, PA
15241, United States

Hours

Reviews

4.1
233 reviews
5 stars
173
4 stars
3
3 stars
2
2 stars
6
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received high praise for being friendly and helpful, while others were criticized for rudeness and lack of assistance.

Employee Performance

Several employees, particularly Emonee and Seth, were highlighted for their exceptional service and willingness to assist customers.

Store Environment

The store is generally clean and well-organized, contributing to a positive customer experience.

Shipping Costs

Customers expressed frustration over rising shipping costs and inconsistent pricing information.
  • MC
    Maureen Cavanaugh
    Jan 2, 2026
    5.0
    Great service.
  • SP
    Scott Parsons
    Dec 23, 2025
    1.0
    Probably need some customer service training at this store… “whatchu need homie” isn’t a solid greeting as soon as someone walks inside the door.
  • GG
    GJR
    Dec 15, 2025
    1.0
    Performing at a level of incompetence previously thought to be unattainable. Rude, not helpful, poorly supervised. There's a reason this shop is in an obscure location.
  • CT
    Chelsea Taormina
    Dec 13, 2025
    5.0
    The story I visited was spotless, and the employee who helped me was incredibly polite and kind. He was efficient and knowledgeable, providing me with the best advice for shipping. I needed my order to be shipped out next week. He made sure that everything was taken care of.
  • LC
    Lynne Corry-Roberts
    Dec 3, 2025
    5.0
    I have to do most of my shopping online, which can mean regular returns at the UPS store. Everyone at this branch is great - very kind, courteous, congenial, and helpful. Emani is a standout in particular, a real gem of a person, and an employee who makes everything seem like it's no trouble at all - even when it is. A big thanks to all for making a chore an actual pleasure!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store in Pittsburgh?

The UPS Store #3455 is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 10:00 AM to 5:00 PM, and Sundays from 10:00 AM to 4:00 PM. Holiday hours may vary.