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The UPS Store #3455 in Pittsburgh offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - South Hills Village At The Intersection Of Washington Rd And Village Dr Next To Ulta Beauty.
Mixed reviews on customer service; some employees received high praise for being friendly and helpful, while others were criticized for rudeness and lack of assistance.
Employee Performance
Several employees, particularly Emonee and Seth, were highlighted for their exceptional service and willingness to assist customers.
Store Environment
The store is generally clean and well-organized, contributing to a positive customer experience.
Shipping Costs
Customers expressed frustration over rising shipping costs and inconsistent pricing information.
MC
Maureen Cavanaugh
Jan 2, 2026
5.0
Great service.
SP
Scott Parsons
Dec 23, 2025
1.0
Probably need some customer service training at this store… “whatchu need homie” isn’t a solid greeting as soon as someone walks inside the door.
GG
GJR
Dec 15, 2025
1.0
Performing at a level of incompetence previously thought to be unattainable. Rude, not helpful, poorly supervised. There's a reason this shop is in an obscure location.
CT
Chelsea Taormina
Dec 13, 2025
5.0
The story I visited was spotless, and the employee who helped me was incredibly polite and kind. He was efficient and knowledgeable, providing me with the best advice for shipping. I needed my order to be shipped out next week. He made sure that everything was taken care of.
LC
Lynne Corry-Roberts
Dec 3, 2025
5.0
I have to do most of my shopping online, which can mean regular returns at the UPS store. Everyone at this branch is great - very kind, courteous, congenial, and helpful. Emani is a standout in particular, a real gem of a person, and an employee who makes everything seem like it's no trouble at all - even when it is. A big thanks to all for making a chore an actual pleasure!
Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the operating hours of The UPS Store in Pittsburgh?
The UPS Store #3455 is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 10:00 AM to 5:00 PM, and Sundays from 10:00 AM to 4:00 PM. Holiday hours may vary.
Does The UPS Store offer mail and package mailbox services?
Yes, The UPS Store provides mailbox services for all your mail and packages.
Can I get notary services at The UPS Store #3455?
Yes, notary services are available at The UPS Store #3455 in Pittsburgh.
Is The UPS Store locally owned and operated?
Yes, The UPS Store #3455 in Pittsburgh is locally owned and operated.
What types of payment does The UPS Store accept?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Are there any special offers or coupons available at The UPS Store?
Yes, customers can save big with special offers and coupons available on the UPS Store's website.
Is The UPS Store accessible and inclusive?
The UPS Store provides wheelchair accessible entrances, free Wi-Fi, welcomes LGBTQ individuals, and is a transgender safe space.
What nearby places can I visit before or after my visit to The UPS Store?
Nearby you can visit Ulta Beauty for cosmetics and hair supplies, Macy's Furniture Gallery for home furnishings, and the Eat'n Park restaurant for dining.
How can I use nearby transportation or services to find The UPS Store?
The UPS Store is located at South Hills Village, near the intersection of Washington Rd and Village Dr, next to Ulta Beauty, making it easy to locate while visiting the shopping center.
Are there other useful services near The UPS Store for mailing or shredding?
Yes, Shred Nations nearby offers shredding services, and there are other UPS Store locations in the vicinity for additional shipping and packing needs.