Location.com logo
Brand Certified

The UPS Store

4.0
(234 reviews)

Business Details

301 South Hills Village, Pittsburgh, PA
15241, United States
(412) 833-5714

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3455 in Pittsburgh offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - South Hills Village At The Intersection Of Washington Rd And Village Dr Next To Ulta Beauty.

Details

  • DeliveryAvailable
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
301 South Hills Village, Pittsburgh, PA
15241, United States

Hours

Reviews

4.0
234 reviews
5 stars
173
4 stars
3
3 stars
2
2 stars
7
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Emonee and Seth for their exceptional service.

Employee Attitudes

While some employees received high praise, there were also reports of negative attitudes from certain staff members, impacting the overall customer experience.

Cleanliness and Organization

The store was noted for being clean and well-organized, contributing to a positive shopping experience.

Shipping Costs

Several customers expressed frustration over rising shipping costs and discrepancies in pricing information provided by staff.
  • MC
    Maureen Cavanaugh
    Jan 2, 2026
    5.0
    Great service.
  • SP
    Scott Parsons
    Dec 23, 2025
    1.0
    Probably need some customer service training at this store… “whatchu need homie” isn’t a solid greeting as soon as someone walks inside the door.
  • GG
    GJR
    Dec 15, 2025
    1.0
    Performing at a level of incompetence previously thought to be unattainable. Rude, not helpful, poorly supervised. There's a reason this shop is in an obscure location.
  • CT
    Chelsea Taormina
    Dec 13, 2025
    5.0
    The story I visited was spotless, and the employee who helped me was incredibly polite and kind. He was efficient and knowledgeable, providing me with the best advice for shipping. I needed my order to be shipped out next week. He made sure that everything was taken care of.
  • LC
    Lynne Corry-Roberts
    Dec 3, 2025
    5.0
    I have to do most of my shopping online, which can mean regular returns at the UPS store. Everyone at this branch is great - very kind, courteous, congenial, and helpful. Emani is a standout in particular, a real gem of a person, and an employee who makes everything seem like it's no trouble at all - even when it is. A big thanks to all for making a chore an actual pleasure!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store in Pittsburgh?

The UPS Store #3455 is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 10:00 AM to 5:00 PM, and Sundays from 10:00 AM to 4:00 PM. Holiday hours may vary.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: