The UPS Store

Reviews

• JA

  Jason Archer

  Nov 15, 2025
  1.0
  They sent me an email two days and one day prior stating that they would be delivering my package Saturday between 2pm-6pm. I rearrange my family’s schedule so that I make sure I am there between those times. I get there around 12:45 and they left a Note on my door that they had already been there. I was over an hour early for the time they said they were going to be there and they wouldn’t come back to deliver it between the time “UPS” said they would come. I called the number for customer service and they were completely useless in getting this resolved. They said for an additional fee they would leave it at one of their facilities for me to pick up if I wanted. They were going to charge “me” for “them” not coming when “they” said they would! The woman on the phone stated that they would be back the next business day by 9pm! So I have to take the entire day off just to wait for the package? Are you kidding me? I asked to speak to a manager. She put me on hold and then came back saying that a manager would call me by the end of the day. It is now almost 8:30 pm and no call. UPS is not worth the time to use as they cause a lot of frustration and their customer service is horrible. Don’t use UPS!
• FS

  Francine Supertzi

  Oct 25, 2025
  5.0
  Very helpful and people friendly staff, very important.
• EH

  Erin Helbig

  Oct 20, 2025
  5.0
  The staff is really good at this location: friendly and efficient.
• DB

  Daniel Benaquista

  Sep 23, 2025
  1.0
  I would find another UPS location, customer service is horrible. Good luck if your hoping your package gets delivered.
• RC

  Rick Corliss

  Sep 5, 2025
  5.0
  Easy & quick service. It is a one-stop shipping / packing service. I appreciate the easy Amazon service.

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