Business Details
About
Corporate Office
The PNC Financial Services Group, Inc. (NYSE: PNC) is one of the largest diversified financial services institutions in the United States. PNC is a coast-to-coast franchise with an extensive retail branch network and a presence in all of the country’s 30 largest markets. Across the country and through four strategic international offices, PNC provides retail banking, including residential mortgage, corporate and institutional banking, and asset management. As a national main street bank, PNC is committed to delivering on each of its strategic priorities while looking out for the best interests of all its key stakeholders, including its customers, communities, employees and shareholders.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
192 reviews
5 stars
121
4 stars
29
3 stars
7
2 stars2
1 star
33
- JFJ FNov 7, 20251.0Take your business elsewhere, especially if you need business banking services. PNC completely messed up our payment platform, which resulted in standard payments getting rejected. They took no responsibility for the fees, losses, and lost time we spent fixing the situation. They even refused to refund the $300 in late fees we were charged as a result of their mistakes. Found a much more supportive banking partner in Chase.
- PPPhilippe PellerinOct 28, 20251.0Really becoming a terrible bank. have been with them since it was RBC. have seen all benefits evaporate. service charges increasing. customer service sucks. every update including the latest is just getting worse and worse. will be switching backs soon to a customer service oriented local charter bank.
- TCTimothy CarterSep 26, 20254.0It is a really really big beautiful building and the security is on top of it and really friendly
- JFJonathan FawcettSep 16, 20251.0I had been with this bank for a loooooong time. they actually purchased the previous bank I was with and my account transferred and was with the previous bank before the other previous bank purchased them. For the last few year years with PNC I wasn't havening any issues. Until recently. I moved to a new state that PNC wasn't in. Thats fine, as I very rarely ever needed to go in physically. I figured I would be fine just sticking with them. Well I needed proof of address change with PNC at the DMV as my fourth item of proof. I was kinda on a deadline to get the proof. So I went to my online account, changed the address, then proceeded to contact support through the chat to request a physically mailed letter with my new address. They checked with me the new address, I agreed and they said they would have it shipped out.... somehow through the incompetence of that conversation, my letter was shipped to my OLD address and then forward to my new address through USPS. NOT a valid proof of residence change as it had my old address on it. I contact support again, I was frustrated and told the new person what happened and what I needed from him. And ONCE AGAIN!! I was let down as there was no letter sent to me as they said they would do. THEN, I contacted another person through chat telling them everything that happened. They apologized and sent me an email to send in my phone number through a secure link so a manager could call me. I get a call two days later and she was as incompetent as the first person I talked to in all this. She came up with an excuse of their mailing system(even though I was told it would get sent to my new address), then proceeded to tell me she would mail me a new letter with proof of address change... .guess what. NOTHING!!!!!! I HAVE YET TO RECIEVE NOTHING!!!! what kind of business is this becoming? this reflects leadership, I will be leaving to a new bank ASAP!! complete BS.
- RRRick RiceAug 12, 20251.0There new website is garbage I paid cc payment 1 day and next day it said I still owed so I paid again now 2 payments pending and it's already paid off with 1st payment this is what happens when the democrats run the money
Frequently Asked Questions About The Tower at PNC Plaza
What are the regular business hours for The Tower at PNC Plaza?
The Tower at PNC Plaza is open Monday through Friday from 9:00 AM to 5:00 PM, and is closed on weekends.
Where is The Tower at PNC Plaza located?
It is located at 300 Fifth Ave, Pittsburgh, PA 15222, USA.
Is The Tower at PNC Plaza accessible for wheelchair users?
Yes, the building has a wheelchair accessible entrance.
What types of financial services does PNC offer at The Tower at PNC Plaza?
PNC offers retail banking, residential mortgages, corporate and institutional banking, and asset management services.
Are there any special holiday closures for The Tower at PNC Plaza?
The Tower at PNC Plaza is closed on November 11, 2025, November 27, 2025, and December 25, 2025. It remains open with regular hours on November 28, 2025.
How can I contact The Tower at PNC Plaza by phone?
You can call The Tower at PNC Plaza at +1 888-762-2265, which is both the main and toll-free number. There is also a TTY number available at +1 800-531-1648.
Is there a PNC Private Bank nearby The Tower at PNC Plaza?
Yes, PNC Private Bank is located nearby, providing additional banking services in close proximity to The Tower at PNC Plaza.
What dining options are available near The Tower at PNC Plaza?
Nearby dining options include The Capital Grille, a steakhouse, The Milk Shake Factory for ice cream, Corner Mercantile café, and Pizza Hut for pizza lovers.
Are there any convenient amenities close to The Tower at PNC Plaza for visitors?
Yes, visitors can find amenities such as 7-Eleven convenience store, FedEx Office Print & Ship Center, and PSECU ATM nearby.
Can visitors combine a banking visit with leisure activities near The Tower at PNC Plaza?
Absolutely, after visiting The Tower at PNC Plaza, visitors can explore local businesses like Ron Jewelers, Izzazu Salon Spa & Blowout Bar, or shop at Foot Locker for a diverse experience.