Staples

3.9
190 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Pittsburgh, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
6521 Steubenville Pike, Pittsburgh, PA
15205, United States

Hours

Reviews

3.9
190 reviews
5 stars
115
4 stars
19
3 stars
14
2 stars
7
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Efficiency Issues

Several reviews highlighted slow service and long wait times, particularly during busy periods, indicating a need for better staffing.

Product Availability

Customers noted that the store was sometimes out of stock on popular items, which affected their shopping experience.

Mixed Experiences

While many had positive interactions, there were also reports of rude or unhelpful staff, particularly in the printing department.

Store Condition

Some customers mentioned that the store was cluttered and difficult to navigate, impacting their overall shopping experience.
  • BM
    Bob Miller
    Nov 9, 2025
    5.0
    Met at entrance door, taken directly to 62XL ink. Then directly to equally friendly cashier. Great store, personnel, service and products. Highly recommended.
  • KH
    Kristina Hollowell
    Oct 18, 2025
    1.0
    Amazon made me do a return here. It is always extremely slow. I was the fourth person in line and it took 20 minutes to do my return. They had one person working, even though by the time I left there were 8 ppl in line. And this person moved at the pace of a sloth. Avoid at all costs.
  • KG
    Kathy Gustafson
    Oct 17, 2025
    1.0
    I knew nothing about a laser printer having had an ink jet. There was nobody on the floor to help me. I went to customer service and a cashier came back to assist but she knew absolutely nothing about printers and did not offer to find someone who did.
  • CB
    Crystal Boehm
    Oct 10, 2025
    5.0
    Staples is always amazing to me personally and to a nonprofit organization that I have represented for seven years. They are very supportive in the community and love to do their absolute best in giving you the most professional product and service a person could ask for.
  • JT
    Julia Tomasic
    Sep 20, 2025
    1.0
    I wish I had taken photos but I didn't . Paid for assembly of a office chair . It's completely backwards . Arms on wrong sides no lever for back and chair is just not comfortable or feels like the floor model .

Frequently Asked Questions About Staples

What are the main services offered by Staples in Pittsburgh, PA?

Staples provides printing, shipping, technology, travel, recycling services, and more, catering to entrepreneurs, small businesses, remote workers, parents, teachers, and students.

What are the store hours for Staples at 6521 Steubenville Pike?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 6:00 PM.