Easy to use and conveniently located inside Lowes HI #3051. Our self-serve refill water station provides fresh filtered drinking water in 1, 3 or 5-gallons.
Failed to deliver and pushing back not good business don't order or buy from stores
MP
mia perez
May 19, 2025
1.0
Water delivery service is unreliable. They told us they would deliver it two weeks ago and they keep pushing it back. We’re already paying for water but have to buy water from the store now since we keep running out before they actually deliver.
Frequently Asked Questions About Primo Water Exchange
What products are available at Primo Water Exchange?
Primo Water Exchange offers 3 gallon and 5 gallon water jugs, as well as empty jugs for refill.
Where is Primo Water Exchange located?
It is conveniently located inside Lowe's Home Improvement at 9051 St Simon Way, Pittsburgh, PA 15237.
What are the operating hours of Primo Water Exchange?
Primo Water Exchange follows the retailer location hours of Lowe's Home Improvement store where it is situated.
What payment methods are accepted at Primo Water Exchange?
They accept American Express, Apple Pay, Cash, MasterCard, and Visa.
Is the Primo Water Exchange service multilingual?
Yes, services are available in both English and Spanish.
How can customers contact Primo Water Exchange for questions or support?
Customers can reach them by phone at +1 844-237-7466 or email at social@primowater.com.
Does Primo Water Exchange have an online presence?
Yes, they have a website at https://www.water.com/services/primo-water-exchange/, and are active on Facebook (facebook.com/PrimoWaterCorp), Instagram (@Primowater), and Twitter (@PrimoWater).
Can I refill my water bottle at the Primo Water Exchange?
Yes, the station is a self-serve water refill point providing fresh filtered drinking water for 1, 3, or 5 gallons, ideal for refilling reusable water bottles.
What nearby dining options are available around Primo Water Exchange?
Nearby options include Emiliano's Mexican Restaurant & Bar, IHOP, Condado Tacos, LongHorn Steakhouse, BJ's Restaurant & Brewhouse, and Milkshake Factory for a variety of meals before or after your water refill.
Are there nearby amenities to help customers visiting Primo Water Exchange?
Yes, it is located inside Lowe's Home Improvement with other nearby spots such as Blue Rhino Propane Exchange for propane needs, EVgo charging station for electric vehicles, and Minute Key locksmith services, ensuring convenient errands during your visit.