FedEx Ship Center

3.2
187 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Pittsburgh, PA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
351 32nd St, Pittsburgh, PA
15201, United States

Hours

Reviews

3.2
187 reviews
5 stars
81
4 stars
25
3 stars
6
2 stars
9
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, particularly at the front desk, leading to a negative customer experience.

Delivery Issues

Many customers reported problems with package deliveries, including incorrect addresses, failure to follow delivery instructions, and unfulfilled delivery attempts.

Mixed Experiences

While some customers praised specific employees for their helpfulness and professionalism, others consistently reported poor service, indicating a lack of training or support for staff.

Accessibility

Customers appreciated the convenience of the location and the quick service, but many expressed frustration with the inability to reach customer service by phone.
  • JA
    janay allen
    Nov 14, 2025
    2.0
    Had a somewhat conflicting experience with the staff at this location! The first Gentleman who was assisting me was very rude and unhelpful. He had a bad attitude about a simple mistake and made me feel very unwelcome. But there was another woman who was there who was so great! She was helpful and kind and helped me package my large item! I would give her 5 stars her great customer service.
  • AF
    Andy Fang
    Nov 11, 2025
    4.0
    Decent FedEx location. Convenient with friendly service.
  • EZ
    Eric Z
    Oct 18, 2025
    1.0
    This is the most INCOMPETENT run company EVER, they never read the boxes and deliver to the WRONG ADDRESS EVERYTIME, GO UPS OR USPS F FED EX
  • MB
    Michael Bailey
    Sep 23, 2025
    1.0
    Don’t go here. Inept and rude employees who would rather do anything but help you.
  • PB
    Patrick Backeris
    Sep 16, 2025
    1.0
    Rude, condescending employee at front desk wouldn't accept my prepaid shipping label. She also didn't help remedy the issue.

Frequently Asked Questions About FedEx Ship Center

What packing supplies and shipping services does FedEx Ship Center in Pittsburgh offer?

FedEx Ship Center offers packing supplies, boxes, and a range of shipping options including FedEx Express, Ground, Freight, as well as expedited, standard, and economy services.

What are the operating hours of the FedEx Ship Center in Pittsburgh?

The center is open Monday through Friday from 9:00 AM to 7:30 PM, and on Saturday from 9:00 AM to 4:30 PM. It is closed on Sundays.