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Visit your local Post Office™ at 116 Gay St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
last 2 new hires for delivery people have been HORRIBLE. extremely rude, refusing to deliver mail, threatening my family with a weapon for being on our own property. real nasty people!!!
JS
Jose Sobrinho
Sep 13, 2025
5.0
Super fast service. Thank you
MM
Matthew Miller
Jan 9, 2025
1.0
RUDE. Walk in for some assistance with a new PO BOX and was greeted by a cranky lady who was very confrontational and didnt really seem to want to work.
I rented a PO Box online and followed all the instructions. Next step was to go to the USPS and present 2 forms of ID, then good to go. She proceeded to argue with me that she needs some hard copy of the contract printed and signed and I need to come back with it, while complaining that all the staff is overwhelmed and understaffed and how she needs help. Very rude.
BM
Baron “Wholesale Nuts” Matthew
Oct 15, 2020
4.0
Not the highest quality of service that you fine for the Postal Service. But I come here very often for use for my business and other forms of mailing and process that you would find at any of the stores there’s parking on site there’s boxes outside and inside and there’s always somebody to attend to you in the area is nice and easy to work with. You’ll find out that like any Postal Service is not always the finest service but there’s usually not a line and just don’t go here during rush hours
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Where is the United States Postal Service located in Phoenixville?
It is located at 116 Gay St, Phoenixville, PA 19460.
What are the operating hours of this USPS location?
Monday through Friday from 8:00 AM to 4:30 PM, and Saturday from 8:30 AM to 12:00 PM. Closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications and most also provide passport photo services by appointment.
Do I need an appointment for passport services here?
Yes, appointments are generally required and can be scheduled online. Limited walk-in hours may be available at select locations.
Can I get a passport photo taken at this USPS?
Yes, passport photo services are offered by appointment at this location for first-time passport applicants.
Are PO Boxes available at the Phoenixville Post Office?
Yes, you can apply for a PO Box online or in person at this location, with varying sizes and prices depending on availability.
What nearby places can I visit before or after my trip to the post office?
You might want to check out Biased/Hog Brewing, a local brewery and bar, or visit RARE Garments for shopping nearby.
Is there convenient public service or government offices near this USPS?
Yes, there are other USPS offices nearby as well as Phoenixville Area Community Services for community support.
Where can I find local services such as home inspections or real estate near this post office?
Dependable Home Inspections and Pikeland Property Group are nearby for home inspections and real estate needs.
How can I schedule services or find more information about this USPS location?
You can schedule passport services and find more information online through the USPS official website and online scheduler.