Certified by United States Postal Service • Apr 26, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2311 Cottman Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Apr 26, 2026
Certified by United States Postal Service • Apr 26, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 4:00 PM
SundayClosed
Reviews
1.6
286 reviews
5 stars
30
4 stars
7
3 stars
6
2 stars
9
1 star
234
TK
Tah Ka
3 days ago
1.0
This lady have been really rude to me. I came all the way from South Philadelphia , but she did this stuff for me.
I had a very disappointing experience at this USPS location. There was a long line, and when I was called forward, she was rude and unhelpful. Instead of clearly explaining what I needed to do, she told me she couldn’t help and directed me to the caster AVE, without proper guidance.
I had multiple return labels, and I was trying to understand the correct process, but she refused to assist and spoke in a disrespectful tone. She also appeared to treat other customers in a similar rude manner.
Customer service should be professional and respectful, especially in a public service office. I hope management addresses this issue so future customers are treated better.
When I was trying to print my label and stay on the line again, she was giving me warning, she was just keep saying I’m gonna call to security to take you out.
MK
Marika Khukhua
Apr 23, 2026
1.0
At this location, the Post Office opens and closes whenever they feel like it. The sign on the door says they open at 9:00 AM, but nobody actually opens the office until 11:00. They are supposed to close at 4:00 PM, yet they might shut the door right in your face as early as 3:00—simply because they feel like it. They’ll cut off the line and tell you they’re closed and cannot serve you. The service is terrible; I wouldn't recommend this place to anyone. I live nearby and have to come here constantly, but I have *never* actually received any service here.
JA
Jan Antique
Apr 21, 2026
1.0
They supposed to open at 9:00 am but people waited until 9:20 am still not open and seems they are not going to open till all people left then they work less and easier.
LL
lauren
Apr 18, 2026
1.0
The woman behind the counter just glared at me and I was waiting patiently. 11:00 am on a Saturday, had no interest in asking if I needed any help or being helpful. I basically got yelled at that they “didn’t have tape” I didn’t even know how to react. She was angry looking and nobody says hello to you, very uncomfortable feeling and this happens often. I don’t understand how this woman could even be employed she had a smirk and just sat there and never raised an arm or finger, was rude to the person she dealt with before me as well. Was wearing a head wrap…I can’t go back to this post office again and it was a mess in addition.
RM
Ritariel Mayson
Apr 4, 2026
1.0
Not that the management are reading or caring about their customers or anything. I am still going to write how unprofessional many staffers are at this location. They put the 9am, but it opens at 9:19 instead lol 😂. No smiles nothing. This is The United States of America 🇺🇸. I’m praying 🙏🏽 my rent goes in because she took it and said she’ll tape it for me.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 2311 Cottman Ave offer?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment using the online scheduler, though limited walk-in hours may be available at some locations.
How much does a passport photo cost at this Post Office?
The fee for a passport photo is currently $15.
Can I rent a PO Box at this Post Office?
Yes, you can rent a PO Box either online or in person by bringing two valid IDs and completing an application form.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Is there 24/7 access to PO Boxes at this location?
Many USPS locations, including this one, often provide 24/7 lobby access to PO Boxes, but access hours may vary so check locally.
Which nearby healthcare facilities could I visit after stopping by the Post Office?
Oak Street Health Roosevelt Primary Care Clinic and Brewer Eye Associates are nearby health centers you can visit close to the Post Office.
What dining options are available near the United States Postal Service on Cottman Ave?
Nearby restaurants include Popeyes Louisiana Kitchen, KPOT Korean BBQ & Hot Pot, and Raising Cane's Chicken Fingers, great for a meal before or after your visit.
Are there any shopping centers or stores near this Post Office?
Yes, nearby stores include Champs Sports, JD Sports, Rainbow Shops, and LensCrafters for various shopping needs.
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