Brand Certified
United States Postal Service
1.7(330 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2601 N 16th St, Philadelphia, PA
19132, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2601 N 16th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
330 reviews
5 stars
38
4 stars
13
3 stars
6
2 stars
17
1 star
256
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays and issues with package deliveries, including claims of packages being marked as delivered without actual delivery occurring.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while many others reported unprofessional behavior and long wait times.
Staffing Problems
Many reviews highlighted chronic understaffing, leading to long lines and slow service, with complaints about only one employee working during peak hours.
Lost Packages
Several customers expressed frustration over lost packages and inadequate responses from staff regarding their missing mail.
- MCMark CloFeb 7, 20261.0Ya know I never give a bad review. I was a mail carrier before and I understand tough conditions. But my street in Brewerytown 27th and master has not gotten mail in 10 days. It’s a little ridiculous. I’m waiting for a lot of important stuff.
- MMMiltonFeb 5, 20261.0They stole my packages a few times. Lied and said something was wrong with the label, and they steal all the time. Worst post office in Philadelphia. Ima start filing police reports against them.
- RBRalph BenedictFeb 4, 20261.0Our entire neighborhood has not received mail in over nine days…19121… ?????
- RMRoslynne MunsonJan 26, 20265.0It would be an excellent post office if they had more staff. Also the building needs some attention. I have not had any issues with their service.
- AZAmie ZhengOct 30, 20255.0This USPS location is great if you're looking to pick up or ship packages! I'm not sure what her name is but the lady who works there is always so friendly and very efficient with sending out or finding my packages for me. I've sent out many packages with this location and never had any issues. They even decorated the interior with beautiful Breast Cancer Awareness signs and streamers for October! Highly recommend if you need to mail something at an affordable price. Plenty of free street parking too.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 2601 N 16th St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Do I need an appointment for passport services at this Post Office?
Most Post Offices require scheduling an appointment online for passport services, though some offer limited walk-in hours.
Can I get a passport photo taken at this Post Office?
Yes, many locations including this one can take passport photos, but you need to schedule an appointment via the online scheduler.
What are the operating hours for the United States Postal Service at 2601 N 16th St?
Monday to Friday: 9 AM to 5 PM, Saturday: 9 AM to 12 PM, Sunday: Closed.
How can I rent a PO Box at this Post Office?
You can apply online or in person with two valid IDs and a completed application. Online reservations are available at the USPS website.
Is after-hours access available for PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check directly with this Post Office for specifics.
Are there any nearby places where I can shop for clothes near the USPS at 2601 N 16th St?
Yes, BoTyZ and Ssm Boutique 40 are nearby clothing stores where you can shop for men's and women's clothing.
If I'm visiting the Post Office, what local grocery stores are nearby for convenience?
Oakdale Grocery and Bancroft Mini Market are nearby grocery and convenience stores you can visit before or after your trip to the Post Office.
What dining options are close to the United States Postal Service at 2601 N 16th St?
Nearby restaurants include Al's Spot, The Lot, Jade Garden, Mike's Deli, Sonja's Kitchen, and Crabs Plus, offering a variety of cuisines.
How can nearby services like the USPS Collection Point benefit me when visiting the Post Office?
The USPS Collection Point nearby can help with convenient package drop-offs and pickups, enhancing your mailing and shipping experience.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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