Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2311 Cottman Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and unprofessional.
Operational Hours
Many customers reported that the post office frequently closes early or opens late, often not adhering to posted hours.
Staff Attitude
Several reviews mentioned a lack of respect and patience from staff, contributing to a negative customer experience.
Cleanliness and Organization
Customers noted that the post office was often dirty and poorly organized, with a lack of necessary supplies.
TB
Tawfiq Bahri
2 days ago
1.0
Go there at your own risk!
QF
Quilli Family
5 days ago
1.0
Worse services ever, they are doing their personal matters in front of customers, the girl in the counter was on thebphone and people was waiting on line, somebody asked forna specific stamp and she didn't care and say she will do it later , completely no respect for customer
BL
Bethany Li
Jan 3, 2026
1.0
Never opens on time. Hours 9am? I arrive at 9:36am and no one there. I once waited an hour before just so they can show up with Wawa coffee. Ridiculous.
LO
Lucas Oh
Dec 27, 2025
1.0
Don’t waste your time here. Worker just on phone calls and yells at us. I asked a question she just looked at us and continue talking to her phone. We had to get help from another customer.
WH
W. Hope
Dec 18, 2025
1.0
Go here at your own risk. Forget about prepaid drop-off. These guys work as fast as sloths.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 2311 Cottman Ave offer?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment using the online scheduler, though limited walk-in hours may be available at some locations.
How much does a passport photo cost at this Post Office?
The fee for a passport photo is currently $15.
Can I rent a PO Box at this Post Office?
Yes, you can rent a PO Box either online or in person by bringing two valid IDs and completing an application form.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Is there 24/7 access to PO Boxes at this location?
Many USPS locations, including this one, often provide 24/7 lobby access to PO Boxes, but access hours may vary so check locally.
Which nearby healthcare facilities could I visit after stopping by the Post Office?
Oak Street Health Roosevelt Primary Care Clinic and Brewer Eye Associates are nearby health centers you can visit close to the Post Office.
What dining options are available near the United States Postal Service on Cottman Ave?
Nearby restaurants include Popeyes Louisiana Kitchen, KPOT Korean BBQ & Hot Pot, and Raising Cane's Chicken Fingers, great for a meal before or after your visit.
Are there any shopping centers or stores near this Post Office?
Yes, nearby stores include Champs Sports, JD Sports, Rainbow Shops, and LensCrafters for various shopping needs.