Brand Certified
United States Postal Service
2.0(134 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2037 Chestnut St, Philadelphia, PA
19103, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2037 Chestnut St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
134 reviews
5 stars
24
4 stars
6
3 stars
5
2 stars
5
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptionally rude and unhelpful staff, with many customers feeling disrespected and dismissed.
Operational Hours
Customers frequently reported that the post office was closed during posted hours, often without notice, leading to frustration and confusion.
Long Wait Times
Many reviews mentioned long lines and slow service, often due to insufficient staffing during peak hours.
Mixed Experiences
While many customers had negative experiences, a few noted helpful staff members and positive interactions, indicating inconsistency in service quality.
- LHLauren HudnellFeb 14, 20261.0Went here at 1130a the system was down, had to find a place to print my label. Got my label printed rushed to get there before closing and they were closed at 130 and it’s a holiday Monday!
- DMDanielle MolerJan 22, 20261.0Stopped by at 1:05 PM today and the lights were off and door was locked. It's not a holiday and there wasn't a notice about being closed for lunch, so I'm not sure why they were closed. Just want to mail my packages!
- JCJohn ChapinJan 22, 20261.0This location isn’t reliably open during posted hours.
- YJYao JiangJan 22, 20261.0It’s right now 10:20am on a regular Thursday morning, why is it closed?? There have been so many times this USPS was unexplainably locked up when it’s supposed to be open.
- YYYona YurwitDec 19, 20251.0The worst customer service Ive ever had! The staff were unhelpful and straight up mean. When I asked a question about a confusing customs form, she told me she would not mail my package and I had to go to another location because she “didn’t want to deal with me.” My question was reasonable and I didn’t do anything that would warrant kicking someone out. Use any USPS location but this one.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2037 Chestnut St?
You can send mail, ship packages, obtain money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services?
Most passport services require an appointment using the online scheduler, but limited walk-in hours may be available at select locations.
What are the business hours of this Post Office?
Monday to Friday from 9:00 AM to 5:30 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sunday.
How can I rent a PO Box at this location?
You can search and reserve PO Boxes online at the USPS website or apply in person with two valid forms of ID and a completed application.
Is 24/7 access available to the PO Boxes in the lobby?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with your local Post Office for specific access times.
Where is the nearest coffee shop if I visit this Post Office?
Caffeination, a nearby coffee shop, is close by and convenient if you want to grab a coffee before or after your visit.
Are there dining options near this Post Office?
Yes, nearby restaurants include PrimoHoagies Chestnut St for sandwiches, Fuji Mountain for Japanese cuisine, and Butcher Bar offering American dishes and a bar.
What nearby services can help me with personal grooming after visiting the Post Office?
There are several nearby salons including Admirations Hair It Iz, Francis Salon, Siaani Salon, and Maxamillion's Gentlemen's Quarters Barber Parlor for hair and beauty services.
How can nearby transit or landmarks help me find this Post Office?
The Post Office is located near landmarks like Mid City Apartments and Freire Charter High School, making it easier to locate; you can also use local transit near these points to reach 2037 Chestnut St efficiently.
Brand Certified Facts from United States Postal Service
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