Brand Certified
United States Postal Service
2.5(183 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2001 E Willard St, Philadelphia, PA
19134, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2001 E Willard St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
183 reviews
5 stars
56
4 stars
10
3 stars
3
2 stars
8
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and long wait times.
Package Delivery Issues
Numerous complaints about lost packages, delayed deliveries, and packages marked as delivered but not received.
Staff Performance
While some employees were praised for their helpfulness, others were criticized for being unprofessional and incompetent.
Facility Conditions
Customers noted inadequate staffing leading to long lines and delays, as well as complaints about the cleanliness and comfort of the facility.
- RBR BastienFeb 9, 20261.0Only one employee working on Monday morning and this post office is very cold 5 Degrees or less. Even the staff have heavy clothing on. This is terrible work conditions for staff and terrible for customers coming in freezing.
- LBLuis BarbosaJan 24, 20265.0Best post office
- TTTaylorDec 8, 20251.0Two packages say delivered I go to get them at the time and nowhere to be found. Just unacceptable!
- BBBron Miller (BRON)Dec 8, 20255.0GREG MORRISEAU IS THE BEST SUPERVISER THIS LOCATION COULD HAVE!!!!. After many phone calls, emails and complaints to the eBay seller I purchased from, I was able to get a refund for my stolen package. Greg was patient and very helpful right before closing time. THANKS GREG !
- AMA MNov 5, 20191.0Frequently scans my packages "Out for Delivery" at 9 a.m., but at 7 p.m. after waiting in my downstairs livingroom right near the front door, I get a text alert saying "An Attempt was made to deliver your packages, but there was no safe place to leave them" Now that is BS because I track all of my packages, and I know when the deliveries are due. I'm at home all day on the days these packages are due, but apparently, whoever the driver on those days does not want to deliver them and scans a false notice. Another lie in the scanned alert is that a notice was left in my car mailbox. Nope, no notice because he or she never came to my house. I'm always left to go to this station, and most times, wait in a long line for something that should have been delivered. Now to be clear, the staff at the station is very helpful. It just seems to be particular drivers who are the problem.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
The United States Postal Service is located at 2001 E Willard St, Philadelphia, PA 19134.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Is an appointment needed for passport services at this location?
Yes, you will need to schedule an appointment for passport services using the online scheduler. Limited passport walk-in hours are available at select locations.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person at this Post Office. When applying in person, bring two valid forms of ID. To start online, visit the USPS website.
Are there nearby businesses where I can go before or after visiting the Post Office?
Nearby you can visit Tinco Inc, a furniture store, or Information Space, an art gallery and sporting goods store, to explore shopping options.
What entertainment venues are near this Post Office?
The Heart Ballroom Philly, Petite Rose, and thedevonmarquise are nearby event and concert venues you might consider visiting before or after your trip to the Post Office.
Are there any transportation-related facilities near the Post Office?
Yes, Post Office Richmond, another post office and transportation hub, is located nearby and may be useful for additional mailing or shipping services.
How can nearby businesses like U-Haul Neighborhood Dealer help me with moving or shipping needs?
U-Haul Neighborhood Dealer nearby offers truck rentals which can assist you with moving or transporting items that you might also be shipping via the Post Office.
What products and services can I find at this Post Office besides mailing and shipping?
Besides mail and package services, this Post Office offers money orders, Post Office boxes, passports, gift cards, and packing supplies.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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