Brand Certified
United States Postal Service
2.3(178 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1939 Fairmount Ave, Philadelphia, PA
19130, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1939 Fairmount Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
1939 Fairmount Ave, Philadelphia, PA
19130, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
178 reviews
5 stars
48
4 stars
6
3 stars
4
2 stars
9
1 star
111
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported long wait times due to insufficient staffing, often with only one employee available during busy hours.
Customer Service
Feedback on customer service was mixed; while some staff were described as friendly and helpful, many reviews highlighted rudeness and unprofessional behavior from employees.
Operational Hours
Numerous complaints were made about the post office closing early or opening late, often before the posted hours, leading to customer frustration.
System Failures
Customers consistently experienced issues with the postal system being down, which hindered service and caused delays.
Overall Experience
The overall sentiment was largely negative, with many customers expressing dissatisfaction and recommending avoiding this location.
- EWEvan WeberFeb 20, 20261.0Closed at 1pm on a normal Friday despite closing hours listed as 5pm. Nice.
- AHAbdullah HamididdinFeb 11, 20261.0It’s as if they intentionally have 1 employee every time I come here
- LCLeslie James CannonFeb 5, 20265.0This place gets a bad rap on here! The staff were super pleasant and helpful. Many of the people writing negative reviews are showing up close to closing time.
- SRSteven RitchieJan 26, 20261.0Some of the staff is usually fairly friendly here. That's never a big issue. However, there's always just ONE person behind the counter, despite there typically being a line at the door. As a daily visitor, my average wait-time is 30 minutes, just to drop off a package with a QR code. They DO NOT staff this place, even during peak season... it's pretty crazy. I can't remember the last time I've seen more than one worker at a time. It feels like there is a big issue on a weekly occurrence: - Many times where the doors will be locked nearly an hour before their listed closing time. - Sometimes it's the doors being locked an hour or so AFTER their listed opening time. - They'll tell you they're "not accepting packages," which defeats their purpose. - Their "systems" will be down very, very, frequently. To Management: Please staff this place and support it like any other normal USPS office. Or simply close your doors and save the community the frustration.
- MSMariangela Cincotti SerafiniJan 22, 20261.0I came in today to return a package and send another one to another state and they just said “they can’t take any more packages?”, I’m confused I thought this was a postal service, apparently they don’t want to do what they’re supposed to.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are offered at the United States Postal Service at 1939 Fairmount Ave?
The Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, many Post Offices accept first-time passport applications and can also take passport photos by appointment.
Is an appointment required for passport services?
Most locations require scheduling an appointment via the online scheduler, though limited walk-in hours may be available.
What are the operating hours of this Post Office?
Monday to Friday: 8:00 AM - 5:00 PM, Saturday: 8:00 AM - 2:00 PM, Sunday: Closed.
How can I get a PO Box at this location?
You can search and reserve PO Boxes online, then complete your setup in person at the Post Office with valid ID.
Are PO Boxes accessible after regular business hours?
Most USPS locations provide 24/7 lobby access to PO Boxes; check with this location for exact lobby hours.
What nearby places can I visit before or after my visit to the Post Office?
Nearby you can find Mugshots Coffeehouse for coffee, Fairmount Pizza and Grill for dining, and Bud and Bloom for printing services.
Is there a fitness center close to the Post Office?
Yes, J'aime Fitness is nearby offering gym and fitness training services if you want to work out after your visit.
Where can I find hardware stores near the Post Office?
Fairmount Hardware and Ace Hardware are nearby for your home improvement and hardware needs.
Are there any nearby financial services close to the Post Office?
Yes, Holtzman Tax and Financial Services and Transit Workers Federal Credit Union are close by for financial and tax help.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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