Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1939 Fairmount Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
1939 Fairmount Ave, Philadelphia, PA
19130, United States
Hours
Reviews
2.3
165 reviews
5 stars
44
4 stars
6
3 stars
4
2 stars
8
1 star
103
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported long wait times due to understaffing, with many reviews highlighting that only one clerk is often available to handle a large number of customers.
Customer Service
Feedback indicates a mix of experiences with staff, with some customers noting friendly and helpful interactions, while others described rudeness and unprofessional behavior from employees.
Operational Hours
Numerous reviews mentioned inconsistent operating hours, including instances of the post office opening late or closing early, leading to customer frustration.
Facility Conditions
The post office was described as needing maintenance and improvement, with complaints about cleanliness and lack of supplies available for customers.
Service Reliability
Several customers expressed concerns about the reliability of services, including lost packages and issues with the system being down, which hindered their ability to send mail.
- CCCassidy Cruz4 days ago1.0I would give this negative stars if I could. I tried to drop off a package at 4:37 since it closes at 5 and it was completely dark. Two separate times I’ve needed to scan a code to print my return slip, scanner was broken. Extremely rude staff who are always multitasking on personal things.
- LTLauren Trucksess5 days ago1.0If your operating hours are until 5pm, you need to serve customers until 5pm. I rushed to get there after work and daycare pickup, carrying a toddler in tow, arriving at 4:52 and was told they’ve decided to stop serving customers for the day. There were 1-2 people inside finishing up so no line or anything. The bar for customer service is so low it’s on the floor and this location still finds ways to disappoint and inconvenience people.
- CCCamilleOct 22, 20252.0Good luck. They open late, close early, and are out to lunch half the day. *shrug*
- NNNoah NowellOct 11, 20251.0I went in here to mail a photo mug to my mother. Upon arriving I was told the4a there was no one
- LDLatifat DurosinmiSep 16, 20251.0This USPS this indubitably the worst one ever. If you value your time and have important things to do, go elsewhere. If there’s no clerk available at the window, they make wait you wait for so long, they might as well close this location.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are offered at the United States Postal Service at 1939 Fairmount Ave?
The Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, many Post Offices accept first-time passport applications and can also take passport photos by appointment.
Is an appointment required for passport services?
Most locations require scheduling an appointment via the online scheduler, though limited walk-in hours may be available.
What are the operating hours of this Post Office?
Monday to Friday: 8:00 AM - 5:00 PM, Saturday: 8:00 AM - 2:00 PM, Sunday: Closed.
How can I get a PO Box at this location?
You can search and reserve PO Boxes online, then complete your setup in person at the Post Office with valid ID.
Are PO Boxes accessible after regular business hours?
Most USPS locations provide 24/7 lobby access to PO Boxes; check with this location for exact lobby hours.
What nearby places can I visit before or after my visit to the Post Office?
Nearby you can find Mugshots Coffeehouse for coffee, Fairmount Pizza and Grill for dining, and Bud and Bloom for printing services.
Is there a fitness center close to the Post Office?
Yes, J'aime Fitness is nearby offering gym and fitness training services if you want to work out after your visit.
Where can I find hardware stores near the Post Office?
Fairmount Hardware and Ace Hardware are nearby for your home improvement and hardware needs.
Are there any nearby financial services close to the Post Office?
Yes, Holtzman Tax and Financial Services and Transit Workers Federal Credit Union are close by for financial and tax help.