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United States Postal Service

1.6
(191 reviews)

Business Details

7300 Lindbergh Blvd Frnt, Philadelphia, PA
19153, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7300 Lindbergh Blvd Frnt to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7300 Lindbergh Blvd Frnt, Philadelphia, PA
19153, United States

Hours

Reviews

1.6
191 reviews
5 stars
22
4 stars
5
3 stars
3
2 stars
4
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unresponsive to inquiries.

Package Handling

Many customers reported lost or delayed packages, with issues related to misdelivery and lack of accountability from staff.

Staff Attitude

Reviews frequently mentioned a negative attitude from employees, including rudeness and lack of professionalism.

Communication Issues

Customers expressed frustration over the inability to reach the post office by phone, with many calls going unanswered.

Operational Inefficiency

The facility was criticized for being understaffed and disorganized, leading to long wait times and inadequate service.
  • CH
    Cathy Heiner
    5 days ago
    1.0
    They received a package for Martinsburg WV. They forwarded but according to tracking package which is Rx is still sitting in P O . Tried calling they do not answer, called my local P O they have tried emailing no one even answers fellow employees. Tried doing a missing package but USPO is not working to set up new accounts to file complaint. Wonder who is going to pay my co pay and figure out a way to duplicate my rx
  • CP
    Corinne Perez
    Dec 23, 2025
    1.0
    Lost package that was insured was lost by the out of state addressee USPSand never delivered requiring a signature upon delivery due to insurance. Addressee went to Post Office to check and was told they would redeliver next day. Never happened. Inside job or total incompetence by the USPS. Story changes as they try to not be the responsible party. Up USPS Rep said they took initiative to send back to sender without requiring a signature, why? Rep claims they dropped off at senders front door on street, why? Why did they not re-deliver next day as they told receiver once contact was made? It appears the package was scanned at receiving USPS, but never redelivered. Today, Rep called and stated they were coming to senders neighborhood to review neighboring cameras. They were a no show. More incompetence. Post Master General, is this acceptable?
  • ML
    Minhthu Lam
    Oct 11, 2025
    1.0
    Package never came
  • DB
    Darrick Alston- Brooks
    Sep 11, 2025
    1.0
    Package never came
  • ZL
    zhi liu
    Sep 6, 2025
    1.0
    The worst post office in us , my parents were there to apply passport, the lady just no patient at all , and I forgot the birth of place , she couldn’t even help , and want my parents to get back to the line again and again , I have no idea why she acted like that , it is so ridiculous, crazy place , you suppose serve people like customers , why act like that , why ??? They need to fix this , seriously, not even one star , negative, 👎

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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