United States Postal Service

1.6
191 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7300 Lindbergh Blvd Frnt to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7300 Lindbergh Blvd Frnt, Philadelphia, PA
19153, United States

Hours

Reviews

1.6
191 reviews
5 stars
23
4 stars
5
3 stars
3
2 stars
4
1 star
156

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive.

Package Handling

Many customers reported issues with lost or delayed packages, indicating a lack of reliability in package handling.

Staffing Issues

Reviews frequently mentioned understaffing and long wait times, contributing to a frustrating customer experience.

Communication Problems

Customers expressed frustration over the inability to reach staff by phone, with many calls going unanswered.

Overall Experience

The overall sentiment was overwhelmingly negative, with many customers stating this location is the worst post office they have encountered.
  • CP
    Corinne Perez
    Dec 23, 2025
    1.0
    Lost package that was insured was lost by the out of state addressee USPSand never delivered requiring a signature upon delivery due to insurance. Addressee went to Post Office to check and was told they would redeliver next day. Never happened. Inside job or total incompetence by the USPS. Story changes as they try to not be the responsible party. Up USPS Rep said they took initiative to send back to sender without requiring a signature, why? Rep claims they dropped off at senders front door on street, why? Why did they not re-deliver next day as they told receiver once contact was made? It appears the package was scanned at receiving USPS, but never redelivered. Today, Rep called and stated they were coming to senders neighborhood to review neighboring cameras. They were a no show. More incompetence. Post Master General, is this acceptable?
  • ML
    Minhthu Lam
    Oct 11, 2025
    1.0
    Package never came
  • DB
    Darrick Alston- Brooks
    Sep 11, 2025
    1.0
    Package never came
  • ZL
    zhi liu
    Sep 6, 2025
    1.0
    The worst post office in us , my parents were there to apply passport, the lady just no patient at all , and I forgot the birth of place , she couldn’t even help , and want my parents to get back to the line again and again , I have no idea why she acted like that , it is so ridiculous, crazy place , you suppose serve people like customers , why act like that , why ??? They need to fix this , seriously, not even one star , negative, 👎
  • SP
    SP Proeun
    Sep 2, 2025
    1.0
    My package supposed to be deliver by Saturday August 31,2025 afternoon. Instead, this facility workers thought it was a good idea to let my urgent package sit until Tue ( September 2, 2025). Now the package I needed (paid $33 for a 2-3 day service) for a birthday party, no longer need it and will be returning this product back to Ebay. Thanks USPS for your unreliable and useless services. I wasted $33 delivery fee just to let my package sit in your facility for days. You guys wasted business seller and customer time which we'll never get back!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.