United States Postal Service

2.7
34 reviews

About

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Visit your local Post Office™ at 7303 Frankford Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7303 Frankford Ave, Philadelphia, PA
19136, United States

Hours

Reviews

2.7
34 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
1
1 star
18
  • AR
    Anthony Rivera
    Nov 4, 2025
    5.0
    I just recently had a surgery on my dominant hand and was having trouble filling out a money order, as well as a priority envelope and to my surprise, a teller by the name Jackie offered to help me fill it out. I was truly thankful and humbled at the same time for the help.. I was lucky to have the right teller helping me out.. Thank you greatly Jackie for you assistance! Keep up the good work and lead by example
  • MM
    MysteryAGMLegend
    Aug 7, 2025
    1.0
    I got to this post office at 1pm, the door was open, and instead of dealing with the people that were already inside before or at 1pm the lady in there telling us they are closed, plus they gonna be closed for a hour and a half for a lunch break which is ridiculous. If people are in at 1pm or before they should be dealt with, not told to leave despite the door being unlocked. I was always taught at any business is if you got people in line, and in your store you deal with them before you close the store for lunch.
  • OC
    Osvaldo Carabajal
    Jun 21, 2025
    1.0
    Online it shows open on saturday 9 am. Actually it closed on sat and sunday. Going tonpostalmoffice it is indeed a bad experirnce. Closes earlier closed for shot stuffing and so so
  • KK
    Karen
    Apr 4, 2022
    1.0
    I had something important to mail and needed to purchase a mailing envelope as well. I showed up at the branch on Frankford and Cottman Avenue at 3:20 pm (closing time is 4:30 pm.). There is a sign on the door that says they are closed for lunch from 1-2:30 p.m. due to staffing shortage. Why weren't they open at 3:20 pm.? Lights were out and grate was down over the counter. Not impressed. On the way to my next stop, I decided to use the Roosevelt Mall post office which I should have known better to use. Customer service is horrible and there are always lines. One of the clerks shouted something about if you had boxes you can leave them on the counter. Unprofessional. I needed to get in line because I had to pay for a mailer I purchased. Will be avoiding the Roosevelt Mall post office from now on. I could go on but you get the gist.
  • RW
    Renee Wilson
    Jan 20, 2021
    1.0
    If I could give them a 000 I would....clerk said she is at lunch for an 1 1/2 with customers in the office. Kept saying hello and no one ever came out! What a total disgrace! I have never heard of this in my entire life.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.