United States Postal Service

1.7
163 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4350 N Front St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4350 N Front St, Philadelphia, PA
19140, United States

Hours

Reviews

1.7
163 reviews
5 stars
21
4 stars
7
3 stars
3
2 stars
6
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, particularly at the front desk.

Delivery Issues

Customers reported frequent problems with mail delivery, including lost packages and incorrect deliveries.

Long Wait Times

Many customers experienced long wait times both in line and for service, often with only one staff member available.

Inconsistent Service

Service quality varied significantly, with some customers noting helpful staff while others faced dismissive attitudes.

Operational Problems

The post office was criticized for being frequently closed during posted hours and for unreliable operations.
  • BM
    B Mon
    5 days ago
    5.0
    At first I was frustrated that the mail carrier didn’t deliver my package 📦 and then I let the manager know my concerns and she made sure my package was delivered how I originally requested. The manager was compassionate and understanding and she made sure afterwards that I received my package. I felt heard because the manager listened to my concerns and she didn’t dismiss my concerns as others in the past have
  • AL
    Adam Liline
    Nov 9, 2025
    1.0
    I have an order that you said you delivered so I can't find it and when I went to the post office the lady spoke to me so rudely I was surprised when she said check this number for me and the items cost over 900 dollars like we're going to steal them or we're going to find them
  • GN
    Global Marketing Nation
    Nov 5, 2025
    1.0
    Definitely bad service. I waited all day just for them to say they don't have access. You can call all day and they never pick up.
  • AT
    Angel Tall
    Oct 29, 2025
    1.0
    Worst post office ever mail constantly not delivered, when you go up to get pick it up they give attitude. I can't wait to move out of this area so I don't have to deal with them anymore
  • RT
    Romelyn Torres
    Jun 20, 2025
    1.0
    Terrible place to go for any kind of service . The ladies at the front will ALWAYS have a stank and rude attitude. Just overall the worst post office!! Go anywhere else.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.