Brand Certified
United States Postal Service
2.1(241 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
10380 Drummond Rd, Philadelphia, PA
19154, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10380 Drummond Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
241 reviews
5 stars
57
4 stars
9
3 stars
6
2 stars
10
1 star
159
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and rude staff, leading to a negative perception of the overall service quality.
Staff Performance
While some employees received praise for their friendliness and helpfulness, many reviews highlighted a lack of professionalism and accountability among staff.
Operational Issues
Numerous complaints were made about the post office's inconsistent hours, including opening late and closing early, as well as issues with lost mail and packages.
Customer Experience
Overall, the customer experience was marred by long lines, unhelpful staff, and a general feeling of frustration among patrons.
- ISIndira Sofiyeva1 day ago5.0Second time here . I like it . Fast and professional service 👍🏻
- RMRobin Miller2 days ago1.0Place is a Joke
- SBSusan BossFeb 3, 20261.0Would give less stars if I could.
- PPPaulFeb 3, 20261.0The WORST Post office! Drumond road. What is going on here? One person at the front desk. I waited in a line of 25 people for 40 minutes. Who manages this facility without accountability? I feel cheated. We pay taxes for this mismanagement. There needs to be some type of oversight here! It's the very last time ! I will now drive to Red Lion road an extra 5 miles.
- OKOlena KhmilJan 21, 20261.0Honestly if I could leave a 0 start review I would. Workers do everything on their own time very slow. Open late chit chat in the back while there is a crazy line of at least 10 people. I get it it’s not an easy job but having one person in a busy post office is little crazy
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 10380 Drummond Rd?
You can send mail, ship packages, get money orders, Post Office boxes, passports, gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need to schedule an appointment for passport services here?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What are the Post Office's regular operating hours on weekdays?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM.
Is the Post Office open on weekends?
Yes, it's open on Saturdays from 9:30 AM to 12:00 PM but closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at the USPS website, then complete the setup in person with valid ID.
Are PO Boxes accessible after regular lobby hours?
Most locations offer 24/7 access to PO Boxes in the lobby, though access hours can vary by location.
What nearby public transit or places can help me find this Post Office?
Nearby landmarks include the US Post Office, United States Postal Service locations, and Navy Federal Credit Union, which can help you navigate to 10380 Drummond Rd.
Are there nearby dining options near the Post Office for a meal before or after my visit?
Yes, you can visit Dunkin' for coffee and donuts or Pizza City for pizza, both located nearby for convenient dining.
What other useful nearby services are close to this Post Office?
Nearby services include the USCIS Application Support Center for immigration services and Guard Docs for shredding, which could be useful when handling official documents.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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