United States Postal Service

2.6
83 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 100 S Broad St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
100 S Broad St, Philadelphia, PA
19110, United States

Hours

Reviews

2.6
83 reviews
5 stars
29
4 stars
3
3 stars
2
2 stars
7
1 star
42
  • DF
    David Fairchild
    Sep 2, 2025
    5.0
    The staff working the morning of 9/2 were so friendly and helpful with my passport renewal. Honestly it was a great way to start my day. Thank you for that!
  • MM
    mia
    Jun 26, 2025
    3.0
    employee refused my parcel bc i reused an amazon package. said USPS "can only ship in plain packaging." note: yes, i had removed all previous labels/barcodes prior to putting the USPS label on the parcel, as per the USPS website. didn't think it was worth arguing with someone so confidently wrong, so i left the post office and dropped it in a USPS outgoing bin 5 minutes later. mailman came, picked it up, and the package was delivered successfully just like every other parcel i ship in reused amazon packaging. do the employees at this usps know what they're talking about?
  • TN
    Tri Nguyen
    Nov 19, 2018
    5.0
    Clean, friendly, good service!
  • RC
    Rosemarie Cabrera
    Mar 10, 2017
    5.0
    This review is for the Chestnut location. Was on business in Philly and had to send a return package out. Mr. Lawson.... (the stamp man) was very helpful in providing the the gentlemen ahead of me with tape to secure our packages and was sincerely friendly. There was a line but I think it moved smoothly. I actually came in again a few hours later to put postage on some cards and both times the mail clerks were kind and courteous. Actually the best PO I've ever been to. 👍

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.