Brand Certified
United States Postal Service
1.7(138 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
101 E Olney Ave, Philadelphia, PA
19120, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 101 E Olney Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
138 reviews
5 stars
16
4 stars
6
3 stars1
2 stars
10
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude and unhelpful.
Hours of Operation
Customers frequently reported that the post office closes early or is randomly closed, causing frustration and inconvenience.
Delivery Issues
Many customers experienced problems with package deliveries, including lost packages and incorrect deliveries.
Staffing Problems
Reviews indicated that the location is often understaffed, leading to long wait times and inadequate service.
Mixed Experiences
While some customers praised individual staff members for their friendliness and efficiency, overall experiences were largely negative.
- MMMiyokoDec 23, 20251.0Was expecting a call back from Chenise/Shanise about a package that was never sent to their location though the system says it was for pickup. Had to call customer service and report my package missing. Oh, and they don’t answer their phones. So you’re left in the dark through the process, thanks chaneese.
- LDLos DigiOct 16, 20255.0Great place friendly service.
- VMValerie MinyardSep 11, 20251.0The post office at 101 Olney Ave. is the worst for customer service. First of all they are never open. I have gone there several times at 3 o'clock and they were closed. No sign, no excuse, nothing. Then when they are open, the staff needs to work on their customer service skills. I have to find a more reliable place to do my posting business
- PHPagna HokApr 11, 20181.0I been here so many times. Employees are not nice. You should hire employee that can work nice to people. I’m not satisfied with this post office.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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