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United States Postal Service

2.0
(196 reviews)

Business Details

7232 Rising Sun Ave, Philadelphia, PA
19111, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7232 Rising Sun Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7232 Rising Sun Ave, Philadelphia, PA
19111, United States

Hours

Reviews

2.0
196 reviews
5 stars
39
4 stars
7
3 stars
4
2 stars
11
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Staffing Issues

Many customers noted that the location is frequently understaffed, resulting in long wait times and frustration.

Operational Hours

Customers reported inconsistent opening hours, with the post office often not opening on time or closing early without notice.

Appointment Management

Several reviews mentioned issues with appointment cancellations and poor communication regarding passport services.
  • JC
    jaylin cortez
    1 day ago
    1.0
    can yall learn how to actually close on time😭
  • ZZ
    Zoe Zhuang
    6 days ago
    1.0
    Went there at 3:30pm and they yelled it's closed, while there are still some people inside and the close time says 5pm
  • RM
    reagan mcgoldrick
    Feb 25, 2026
    1.0
    horrible, everytime i come there is always a problem, waited in line today for 20 minutes to be told their is no clerks available anyone with an appointment has to reschedule and come back a different day??? how do your workers just not come in???? there is endless problems at this place, been tryna get a passport for 3 months now.
  • DS
    Dupree Myers sr
    Feb 20, 2026
    1.0
    I am extremely disappointed with the lack of professionalism at this post office. The posted business hours clearly state Monday through Friday, 8:30 AM to 5:00 PM, yet the doors are still not open and there are at least six customers waiting in the lobby. People plan their schedules around these stated hours, and failing to open on time without any explanation shows a complete disregard for the public’s time. This level of service is unacceptable and needs immediate correction.
  • SR
    Susan Riley
    Feb 19, 2026
    1.0
    Supposed walk-in passport service is exaggerated. Their hours mean nothing because they only take maybe 10people, then close.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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