Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 925 Dickinson St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.8
181 reviews
5 stars
64
4 stars
17
3 stars
6
2 stars
9
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees being friendly and helpful while others are reported as rude and unprofessional.
Efficiency
Many reviews mention long wait times and understaffing, leading to frustration among customers.
Package Handling
There are numerous complaints about misdelivered or lost packages, with customers expressing dissatisfaction over the handling of their items.
Cleanliness and Organization
Several customers noted that the post office is often dirty and unorganized, contributing to a negative experience.
Mixed Experiences
While some customers report positive interactions and efficient service, others have had extremely negative experiences, indicating a lack of consistency.
- DBDavid BandleDec 16, 20251.0Constantly marks items as delivered even though they aren't. I've had to open a case against them every 6 months for years. If I could prevent someone from using USPS to ever send me anything I would. UPS and FedEx at least hold themselves accountable. The only benefit to using USPS is that I can go in person and yell at them to find my packages, which usually results in me getting handed it in the office. Do better
- XMXtian de MediciNov 17, 20251.0The Worst Post Office Experience of My Life I’ve been coming to the 925 Dickinson Post Office for over 10 years without a single complaint, but today was hands down the worst experience of my LIFE. After waiting in line for 20 minutes (which I didn’t mind), things went downhill the moment I reached the counter. My package was clearly marked with giant “FRAGILE” stickers, yet the employee flipped it on its side like it weighed nothing. When we went through the standard “liquid, fragile, or perishable” questions, I asked about adding insurance. She told me there’s an automatic $100 included—great. But when I asked to add another $100, she insisted the next level was $500, raising my total from $14.95 to $31.00. I told her that couldn’t be right, but she wouldn’t budge. While I was deciding between the two prices, I took out cash, and she suddenly informed me, “Oh, we only accept credit cards.” I explained that I had waited 20 minutes and saw no signage anywhere indicating credit-card-only payments. Her response? “You could have come this morning—we open at 9.” What that had to do with anything, I have no idea. I went home to get my credit card and returned about 30 minutes later, only to find three customers waiting while the same employee was in the back loudly gossiping instead of helping people. I finally said, “Maybe you should be out here helping customers instead of being in the back room gossiping!” I decided to leave because I felt, after my horrific experience, I wouldn’t put it past her to purposefully damage my package! I walked all the way to the Snyder Ave. location, and the difference was night and day. I shipped my package using cash, added the extra $100 insurance with no problems, and was treated with basic courtesy—something the Dickinson location seems to lack entirely. If you want to wait in line for 15+ minutes with one rude employee at a location that has three windows, then the 925 Dickinson Post Office is for you. Otherwise, do yourself a favor and go elsewhere—Snyder Ave. is a much better option.
- HGHannah GoughNov 12, 20255.0Staff at this office are have been patient, helpful, friendly and efficient every time I’ve visited. Never had anything less than a great experience at this location.
- DDDanaOct 6, 20251.0always out of money orders. unacceptable.
- YCYaneth CruzJun 3, 20225.0Muy buena atención al cliente,personal muy amable
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 925 Dickinson St, Philadelphia?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and access other postal services.
Can I get a first-time passport application and photo at this USPS location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduled appointments using the online scheduler, although some limited walk-in hours may be available.
What are the operating hours of the USPS at 925 Dickinson St?
Monday through Friday, the Post Office is open from 9:00 AM to 5:00 PM, Saturdays from 9:30 AM to 1:30 PM, and it is closed on Sundays.
Can I reserve a PO Box online at this USPS location?
Yes, you can search for available PO Boxes and reserve one online securely, then complete your setup in person at the Post Office.
Is the lobby accessible after hours for PO Box users?
Most USPS locations offer 24/7 lobby access to PO Boxes, but specific access hours may vary. Check with this Post Office for precise details.
Where can I have a coffee or a snack near the USPS at 925 Dickinson St?
You can visit Dunkin' for coffee and donuts or Essen Bakery for coffee and bakery treats, both located close to the Post Office.
If I need banking services near the Post Office, where can I go?
Santander Bank ATM, Coinstar, and Citizens Bank are nearby options for financial services along with Ioven Tax Agency for tax and accounting services.
What nearby places can I visit for dining options around the USPS location?
Nearby dining options include Philly Halal Foods, Halal Heaven, El Chingon Philly, and Rita's Water Ice for food and desserts.
Are there any local religious sites near the Post Office?
Yes, Annunciation BVM Church and the Saint Padre Pio Festival are nearby religious organizations worth visiting.