United States Postal Service

2.0
95 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 900 N 19th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
900 N 19th St, Philadelphia, PA
19130, United States

Hours

Reviews

2.0
95 reviews
5 stars
17
4 stars
5
3 stars
6
2 stars
4
1 star
63
  • PP
    Partus
    Nov 5, 2025
    1.0
    Absolutely terrible service. The woman working the window on 11/5/25 gave me one of the worst customer service experiences I've ever had. She answered the window on the phone having a personal call then proceeded to insult my intelligence when I told her my package was at that location. Avoid at all costs
  • AP
    Amanda Payne
    Oct 11, 2025
    1.0
    I went into this office and was told the only worker in there had just went on 30 minute break while waiting at least 10 other people showed and the 30 minute break turned into 45. It was awful so many customers and no one workinh
  • JE
    Jacqueline González Erazo
    Sep 4, 2025
    1.0
    I would be careful getting mail delivered from this USPS office. When they see anything of value they won't hesitate in marking the package as "received" when it's completely false. At first I thought it was a mistake from my part so I marked another package to be picked up at the office. They marked that one as "picked up" during a time the office was closed! And surprise they have no proof of delivery! No signature of anyone. They're supposed to get the ID of the person picking up the package. Everything indicates that the only person who could get a package without signing off during closed hours is a worker who stole it from the office.... When confronted they are very disrespectful and aggressive. I'll submit a former complaint higher up the chain but to avoid the hassle try using another carrier or another USPS if you can.
  • RS
    reshawn stewart
    May 17, 2023
    1.0
    Visiting from out of town and needed to drop something off. I double parked (my fault) but the way one of their delivery person came to my car so aggressively screaming like she had no control of herself was unprofessional! I see why they’re so much killing in Philadelphia! Some just don’t know to to treat others. To believe she’s an government employee is sad!
  • SW
    Sade Wiliiams
    Jan 15, 2019
    1.0
    Talk Never Answer The Damn Phone I Just Want My Mail Off Hold Im Not Gone Keep Walking To This Post Office

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.