Brand Certified
United States Postal Service
2.5(131 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
316 Market St, Philadelphia, PA
19106, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 316 Market St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
131 reviews
5 stars
30
4 stars
17
3 stars
8
2 stars
9
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several experiences highlighting a lack of professionalism.
Limited Services
The location is frequently described as a historical site rather than a full-service post office, with many customers frustrated by the limited mailing options available.
Inconsistent Hours
Numerous reviews mention that the post office is often closed during posted hours, leading to wasted trips for customers.
Positive Experiences
Despite the negative feedback, some customers did report positive interactions with specific staff members, highlighting friendly service in a few instances.
- CLCarson LeoFeb 24, 20261.0Showed up 2 days in a row during hours of operation and the door was locked and no one was working.
- MSMobile Notary Public ServicesFeb 13, 20261.0Opens late, staff does curse at customers.
- TMTabitha MarieJan 10, 20263.0I visited this location twice and on both occasions it was closed before 5, No note was on the door, and there’s no direct number to get in contact with anyone
- NGNicholas GarciaNov 25, 20251.0I went there for a drop off. The postal worker who was there at the time rushed to take my package, then once she had it in her hands, threw it onto the floor. Didn't even say sorry and looked at me right afterwards. I had fragile electronics in there and if they are damaged I will be complaining and filing a claim. You would think having a job like this which basically lets you sit down and relax all day (this place is never busy) would make you want to care for the packages people give you just a little bit more, but apparently not.
- CCCourtney CasoleNov 6, 20251.0I came to this USPS location earlier this week to mail my save the dates for my wedding and requested that they be hand cancelled. The postal worker was on the phone with a friend during the interaction and kept saying “okay, okay, yes,” while I was explaining what I needed. When I asked about payment for hand cancelling, she told me not to worry about it. Unfortunately, I later realized that none of my envelopes were actually hand cancelled. I’m disappointed, as I took the time to come in person specifically to ensure they were handled properly, and they were not.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 316 Market St?
At 316 Market St, you can send mail, ship packages, obtain money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours for the United States Postal Service at 316 Market St?
The Post Office is open Monday through Saturday from 9:00 AM to 5:00 PM and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person.
Is 24/7 access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary; please check with this location for exact times.
What is the cost to have a passport photo taken at this Post Office?
The current fee for a passport photo at USPS is $15.
Where is the United States Postal Service at 316 Market St located relative to nearby dining options?
It is close to several restaurants and lounges such as Three12 Sports Lounge, Panini's Trattoria, and Luna Cafe, great for dining before or after your visit.
How can nearby public places like the B Free Franklin Post Office and Fragments Of Franklin Court enhance my visit to the Post Office?
You can combine your postal visit with sightseeing at these historical museums nearby to enjoy local history and culture before or after your postal errands.
Are there convenient amenities near the United States Postal Service at 316 Market St for shoppers or clients needing professional services?
Nearby amenities include Queen Spa for beauty services, Suit Corner for menswear shopping, and Gate Consulting Group for business consulting needs.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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