United States Postal Service

2.3
158 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3005 Grays Ferry Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3005 Grays Ferry Ave, Philadelphia, PA
19146, United States

Hours

Reviews

2.3
158 reviews
5 stars
44
4 stars
4
3 stars
4
2 stars
7
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some customers praise the kindness and helpfulness of certain employees, while others report rudeness and unprofessional behavior.

Hours of Operation

Many customers express frustration over inconsistent hours, with frequent closures during posted hours leading to significant inconvenience.

Delivery Issues

Numerous complaints about misdelivered packages, failure to deliver, and lack of communication regarding package status.

Overall Experience

While some customers have had positive experiences, the majority report dissatisfaction with service quality, leading to a negative perception of the location.
  • JJ
    Jade Jones
    Jun 24, 2025
    1.0
    God forbid, you have to actually do your job. Closed for the majority of the day. No explanation and this isn’t the first day. I checked again today. They don’t put up a Revised schedule To let you know that this will be happening all week. After I’m done making this review, I’m reporting this to the office of the inspector general. That’s what everyone else should do every time they’re inconvenienced by this BS or else it will never change!
  • CD
    Chris Davidson
    Jun 12, 2025
    5.0
    Anyone who’s gonna one star the post office needs to get a life. Perfect office, friendly staff, all good
  • TP
    TINA PALMER
    Dec 28, 2020
    2.0
    Office lobby is dirty and the worker are slow and rube to customer waiting for services..
  • JG
    jami gardner
    Aug 30, 2018
    5.0
    I left a folder of important papers at this location not only did they go above and beyond to return it to me in addition that all of my items where accounted for I’m very thankful for the honest person who returned it via postal mail.
  • RP
    Rashee Prince
    Dec 5, 2013
    1.0
    The staff members r very rude!!!!!!!!!!!!!!!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.