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Visit your local Post Office™ at 4431 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customers frequently reported that the post office is not open during the posted business hours, often closing early or not opening at all.
Customer Service
Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Staffing Issues
Several customers noted that the location is often understaffed, leading to long wait times and inadequate service.
Mixed Experiences
While some customers had positive interactions with staff, many others expressed frustration with the overall service quality and reliability.
KK
Kira
Dec 29, 2025
1.0
It’s 12/29 and it’s supposed to be open at 8am. It’s more 8:58 and no one is here. Doors are locked and all of us are waiting outside. I took personal time off just to be here. A nice gentleman came out and said that he can take things that don’t require a receipt, but the cashier Has not arrived yet. He doesn’t know when maybe by nine or 930.
TT
Tony
Dec 22, 2025
4.0
I started using this post office several months ago and the service has always been professional, friendly and very helpful. They do seem to treat everyone else well also. I have experienced the inconsistent incorrect hours and service available. Hope that gets fixed. Otherwise, it’s a good location.
SG
Sophia Guy
Dec 20, 2025
1.0
If there was a -10, I would leave it.
Went into the Main Street location this morning to purchase a few money orders only to be told by the MANAGER (how I know she was the Manager, she said it to everyone who approached the counter with attitude!), that because she did not have staff, the service was not available along with other persons asking for basic service.
Somewhere that seems to be an issue with the current management at that location and reading reviews, proves it.
Now as I recall, supervisors/managers should be fully trained for situations like this, not just to wear the title but to understand your role when you accepted it. If you would have smiled your way through the morning, heavens know what awaits you, in the future rather than show how disgruntled you were.
Help me understand why these basic services were not afforded?
To show the difference in management, SEPTA has numerous issues with both trains and detoured buses, due to the inclement weather. Guess who’s out there with the public helping to ease some problems, not all. A Manager!
Never heard her say once, I’M THE MANAGER. And I can’t help you. Just doing her job.
KP
Kristen P
Nov 25, 2025
1.0
Business hours are until 4:30pm but the doors were locked by 3:55pm. Apparently the hours are arbitrary according to whether or not the workers feel like working
NN
NikW
Nov 14, 2025
2.0
Unfriendly, sarcastic and hasty staff. Will continue to drive to Bala instead.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 4431 Main St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and many locations also provide passport photo services.
Do I need an appointment for passport services at this Post Office?
You generally need to schedule an appointment online for passport services, though limited walk-in hours may be available at select locations.
What are the Post Office's operating hours?
Monday through Friday, it's open from 8:00 AM to 4:30 PM, and on Saturday from 8:30 AM to 12:00 PM. It is closed on Sundays.
Can I get a passport photo taken at this Post Office?
Yes, passport photo services are available by appointment through the online scheduler.
How do I rent a PO Box at this Post Office?
You can reserve a PO Box online by visiting the USPS website or apply in person with two valid forms of ID and a completed application.
Is there 24/7 access to the PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary, so check with this local Post Office for specifics.
What nearby places can I visit before or after my trip to the Post Office at 4431 Main St?
You can explore dining options like Manayunk Indian Grille and Lucky's Last Chance or enjoy nearby outdoor activities at the Schuylkill River Trail.
How can nearby transit options like Manayunk train station help me get to the United States Postal Service?
Manayunk train station provides convenient public transportation access, making it easier for customers to visit the Post Office without needing to drive.
Are there any nearby services that could complement a visit to the Post Office?
Yes, nearby businesses such as TOP TAILS Dog Walking can help care for pets while you run errands like visiting the Post Office.