Brand Certified
United States Postal Service
1.8(207 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
4410 Paul St, Philadelphia, PA
19124, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4410 Paul St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
207 reviews
5 stars
28
4 stars
8
3 stars
7
2 stars
11
1 star
153
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of assistance.
Delivery Issues
Customers frequently reported delays in mail and package deliveries, with many stating that items were marked as 'out for delivery' but never arrived.
Long Wait Times
Many reviews mentioned excessively long wait times at the post office, often with only one clerk available to assist a large number of customers.
Lost Packages
Several customers reported issues with lost packages, including claims that items were marked as delivered but were never received.
- ADAdina DiazFeb 23, 20261.0Everytime I take my package early enough to be shipped same day on a friday, they wait until Monday or Tuesday instead to ship out. My last shipments took over 20 days because of the snow supposedly. Way past the stage a melting snow, my packages were held for a long time before sending out. I understand weather causes delays but these delays every time I send out are ridiculous. I just dropped off more packages to this location on friday and they are sitting in the office and never went out on friday. I pay for 2 to 3 day shipping and for it to go out on a certain date. It is unacceptable to have us pay a certain amount for each label to guarantee delivery date and EVERY time the package goes out, it is never delivered on time. Highly disappointed with the lack of care for the package deadlines and avoidance of answering calls.
- FAFelicita AdornoFeb 23, 20261.0Do anyone know there direct number 😭
- KMKrystal MalaveFeb 12, 20261.0I am extremely disappointed with the service from this post office. On Monday, my USPS Informed Delivery app showed that I would be receiving mail that day. I waited not only Monday, but also Tuesday, Wednesday, and Thursday, and still did not receive it. When I called to ask about it, the supervisor I spoke with had a very unprofessional and dismissive attitude. She stated that “just because it’s on the app doesn’t mean it will be delivered that day,” which is confusing because the purpose of the app is to inform customers about incoming mail. I have never experienced this issue before. Customer service matters. If there are delays or staffing issues, that should be communicated respectfully. The tone and attitude I received were unnecessary. This location could greatly improve both efficiency and customer service.
- ARA R.Jan 10, 20261.0El servicio fue pésimo. La empleada estuvo todo el tiempo hablando por telefono. Realmente la unica interacción que hubo fue yo entregar el paquete y ella entregarme el recibo nada mas.
- MJmaajj jayDec 30, 20251.0This post off is the worst post office ever in Philadelphia, the customer service sucks and the people that work here is extremely rude . Every time i come in here the lines are extremely long , and futher more when they deliver my mail they always put it on the side of my steps and never in the mail box . This post office needs some serious help , new workers & better customer service . They left ppl waiting in line for 20 mins and haven't said not one word . This place definitely needs better management ASAP .
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 4410 Paul St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and most can also take your passport photo.
Do I need an appointment for passport services at this location?
Most Post Offices require an appointment for passport services using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 4410 Paul St?
Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:30 AM to 1:00 PM, and closed on Sundays.
How much does it cost to get a passport photo taken here?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online and pick it up at this Post Office?
Yes, you can reserve a PO Box online, and then complete your setup in person at this location with valid ID.
Are PO Box lobbies accessible after regular business hours at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary locally, so check with this Post Office.
What nearby Post Office locations are close to 4410 Paul St?
Nearby Post Offices include Post Office Frankford and another USPS location called US Post Office, which may offer additional services or convenient alternatives.
Are there any local beauty and spa services near the USPS at 4410 Paul St?
Yes, beauty spots such as 'A New begging for me and my Son and My Family', Sha beauty boutique, Jahi's Next Level Barber Shop, Fancy Nails, and Win's Hair Salon are close by, convenient for a visit before or after your postal errands.
What dining options are available near the Post Office at 4410 Paul St?
You can find local restaurants like Fine Garden Restaurant offering Chinese and American cuisine, and Philly Rico Pollo serving Dominican and Caribbean dishes.
Brand Certified Facts from United States Postal Service
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