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Visit your local Post Office™ at 4410 Paul St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of assistance.
Long Wait Times
Many customers reported excessively long wait times due to insufficient staffing, often with only one clerk available to serve a large number of customers.
Delivery Issues
Frequent complaints about mail and package delivery problems, including lost packages and delays, were noted by multiple customers.
Cleanliness and Organization
While some customers mentioned that the inside of the post office was clean, others pointed out issues with the overall organization and cleanliness of the facility.
Mixed Experiences
A few customers reported positive interactions with specific staff members, indicating that experiences can vary significantly depending on who is serving.
TJ
Tina Johnson
Oct 20, 2025
1.0
Not receiving my mail. Made numerous attempts to find out why. No answers
EE
Email
Sep 27, 2025
1.0
Absolutely horrible. They have one clerk and on the weekends the line is out the door and has their radio blasting and the clerk is very rude and lazy. People here cut in front of the line and are rude and nasty. This whole place needs to close or have a proper management fix this place.
CC
Coolspongeboby1379
Sep 3, 2025
1.0
USPS is so irritating because I was unable to pick up my package that I payed for without an ID.
Last time I picked up a package they never asked an ID.
I have to put so much effort just to get my stuff also they lied about the redelivery.
I really hate USPS so much....
JB
Jose Baez
Aug 22, 2025
2.0
The service of this post office is one of the worst in Philadelphia because my mailing address is correct and the bank has told me, “That my mail has been returned to them because the post office wasn’t able to deliver it!!!”
My former employer, the President of the United States is able to perform better than this post office even blind folded
One day a few weeks ago, the post office delivered a box to my house that belonged to another house in another street with the same house number of my house
Individuals in my neighborhood are having problems with the post office that delivers mail in 19124 because they’re not receiving their mail because is been left somewhere else
The carriers pay more attention to their cellphones than the work they supposed to perform and I am not receiving my bank statements because the damn post office can’t do its own job
What good is to have the post office if it can’t function properly?
OM
Oluwafemi Mora
Aug 9, 2025
2.0
The place in the inside, was clean, but outside in the parking lot is horrible, the cashier (only 1 on a weekend) cero (0) customer service. She went inside and took very long, when she came out she was on her cell phone all the time. I could see her screen and she was on FaceTime with someone.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 4410 Paul St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and most can also take your passport photo.
Do I need an appointment for passport services at this location?
Most Post Offices require an appointment for passport services using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 4410 Paul St?
Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:30 AM to 1:00 PM, and closed on Sundays.
How much does it cost to get a passport photo taken here?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online and pick it up at this Post Office?
Yes, you can reserve a PO Box online, and then complete your setup in person at this location with valid ID.
Are PO Box lobbies accessible after regular business hours at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary locally, so check with this Post Office.
What nearby Post Office locations are close to 4410 Paul St?
Nearby Post Offices include Post Office Frankford and another USPS location called US Post Office, which may offer additional services or convenient alternatives.
Are there any local beauty and spa services near the USPS at 4410 Paul St?
Yes, beauty spots such as 'A New begging for me and my Son and My Family', Sha beauty boutique, Jahi's Next Level Barber Shop, Fancy Nails, and Win's Hair Salon are close by, convenient for a visit before or after your postal errands.
What dining options are available near the Post Office at 4410 Paul St?
You can find local restaurants like Fine Garden Restaurant offering Chinese and American cuisine, and Philly Rico Pollo serving Dominican and Caribbean dishes.