United States Postal Service

2.5
46 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3968 Germantown Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3968 Germantown Ave, Philadelphia, PA
19140, United States

Hours

Reviews

2.5
46 reviews
5 stars
11
4 stars
4
3 stars
4
2 stars
4
1 star
23
  • JJ
    Judith Jones
    Jul 7, 2025
    3.0
    I've never been inside and hope I never have to. They returned my mail to the bank. Why? Now when I call it says their number is not in service. I called the main number and was given the not in service phone number. Why?
  • JM
    Joseph Moreno
    Aug 22, 2022
    1.0
    Don't understand why doors locked during business hours
  • JL
    Jerome “Mr. Implementation” Lewis
    May 5, 2022
    2.0
    I recently visited the post office to mail a package, and I had a terrible experience with the clerk. When I arrived at the counter, I asked the clerk if he could get me a digital copy of my receipt so that I could keep it in my records. However, he resisted heavily and claimed that there was nothing they could do to help me. He held up the line of people waiting behind me, which made things extremely inconvenient for everyone involved. Overall, this was a very unpleasant and frustrating experience, and I would not recommend going to the post office in the future. Even just trying to get a simple digital copy of the receipt was an impossible task with this particular office. Needless to say, I left annoyed, inconvenienced, and disappointed with my trip to the post office.
  • KJ
    Kapriaa Johnson
    Jan 12, 2016
    1.0
    Customer service sucks

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.