United States Postal Service

1.8
133 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 6150 N Broad St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6150 N Broad St, Philadelphia, PA
19141, United States

Hours

Reviews

1.8
133 reviews
5 stars
19
4 stars
4
3 stars
8
2 stars
5
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff described as rude, unhelpful, and lacking professionalism.

Delivery Issues

Many customers reported problems with mail delivery, including missing packages, misdelivered mail, and inconsistent delivery times.

Long Wait Times

Customers frequently complained about long wait times at the post office, often due to insufficient staffing.

Management Concerns

Several reviews mentioned a lack of effective management and oversight, contributing to the overall poor service experience.

Facility Conditions

The post office was described as disorganized and unclean, with some customers noting a negative atmosphere.
  • VL
    Val Lanelle
    1 day ago
    1.0
    I had a truly disappointing experience at this post office. The service was unacceptably rude, and the attitude of the staff was off-putting. It's disheartening to encounter such negativity in a place meant to serve the community. For the sake of my peace and well-being, I will be avoiding this location in the future. I believe everyone deserves to be treated with respect and kindness, and unfortunately, that was not the case here.
  • PP
    Peggy Pearson
    Oct 29, 2025
    1.0
    I live 5800 N Camac St the problem we have is mail delivery we get mail two or three days a week.this week we haven’t had a delivery yet. They put our packages in other people houses when we get them they are opened this has been going on for years. please hire USA mail person Just for us , we haven’t had that in ten to fifteen years thank you Peggy Pearson.
  • DM
    Doneisha McMillian
    Oct 25, 2025
    1.0
    Does anyone happen to know the Post Master of this station?
  • LL
    Lakeya
    Sep 25, 2025
    1.0
    The worker named Sheryl to be exact . Not sure why she’s still there . She needs customer service training . I avoid going to this location so I don’t have to deal with this rude smart mouthed women. Yall hire anybody yall need to do better smh. If you wanna talk to ppl like that please leave your job since it’s that bad . You look like you hate your job ! Treat ppl the way you want to be treated . That is all !!
  • RF
    Rancis F
    Jul 8, 2025
    1.0
    I came here to return a package that was sent to my home that does not belong to me. I have not opened the package as it does not belong to me and the person at this post office accused me of opening the package and question what I was doing in this area as I live further away. I was completely taken aback. She told me to go to another post office. Never EVER going to this location again.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.