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United States Postal Service

2.2
(175 reviews)

Business Details

622 S 4th St, Philadelphia, PA
19147, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 622 S 4th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
622 S 4th St, Philadelphia, PA
19147, United States

Hours

Reviews

2.2
175 reviews
5 stars
44
4 stars
6
3 stars
4
2 stars
5
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.

Inconsistent Hours

The location frequently closes unexpectedly and does not adhere to posted hours, causing frustration for customers.

Staffing Issues

The post office is often understaffed, resulting in long wait times and inadequate service.

Mixed Experiences

While some customers had positive interactions with specific employees, overall satisfaction varies greatly.
  • EC
    Emma Cypress
    Feb 2, 2026
    1.0
    Location has been closed all day everyday for a week. Don’t even understand how that’s allowed.
  • AD
    A D
    Dec 27, 2025
    5.0
    Ladies at the front were very helpful.
  • BB
    Barb Hauck-Mah (barbhmphilly)
    Dec 6, 2025
    5.0
    I've had positive experiences over several years using this USPS location to send mail, drop off and pick up packages. The staff are generally friendly and helpful, and this location seems busy whenever I visit. They do a good job of keeping USPS packaging supplies stocked, and there's a designated spot to drop off prepaid packages without having to stand in line. They offer the US Passport renewal service by reservation. The last time I visited, I noticed that they were allowing patrons to bring their small, leashed dogs inside the station, which is new and seemed to be appreciated.
  • EB
    Elana B
    Nov 28, 2025
    1.0
    It’s honestly very unfortunate that so many post offices in Philadelphia have such low customer ratings — and that’s not a coincidence. It’s a real shame that one of the most established and distinguished organizations operates with such poor customer service. No one seems to care, and everyone acts like they’re doing you a favor just by showing up. It’s unacceptable in 2025 that basic professionalism and courtesy are still missing from such an essential public service.
  • KB
    Kristyn Bennett
    Nov 10, 2025
    5.0
    Best service from any USPS in the area

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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