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Visit your local Post Office™ at 622 S 4th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unhelpful staff, with some customers reporting personal insults and a lack of professionalism.
Inconsistent Hours
Many customers experienced frustration due to the post office being closed during posted hours, leading to wasted trips and canceled appointments.
Staffing Issues
Frequent mentions of understaffing resulted in long wait times and inadequate service, with only one clerk available during busy periods.
Mixed Experiences
While some customers praised specific employees for their helpfulness, overall experiences varied widely, with many expressing dissatisfaction.
Facility Condition
The physical state of the post office was criticized, with reports of uncleanliness and disorganization contributing to a negative impression.
KB
Kristyn Bennett
Nov 10, 2025
5.0
Best service from any USPS in the area
DG
Dawg GG
Sep 2, 2025
1.0
Don’t dare try to make them do their job! They’ll treat u like your the worst person ever lol terrible customer service
CD
cameron derobbio
Aug 8, 2025
1.0
Worst distribution center ever, its saying my package is coming today, yet its stuck in this facility, its making me never wanna order a package again if I know that itll go through here
RB
rosa boucellam
Jun 24, 2025
1.0
I had an extremely upsetting in-person experience at 622 s 4th st on June 24th. The employee I dealt with was not only unhelpful but shockingly rude going so far as to call me ugly during the interaction. This kind of personal insult is completely unacceptable and unprofessional. I expected basic respect, not humiliation. I’ll be reporting this to USPS Consumer Affairs and hope action is taken. No one should be treated like this.
WS
William Stults
Jun 23, 2025
1.0
Maria does her job and is a great employee at USPS, and is frankly doing way too much for one person. The other lady that works here sits and scrolls on her phone all day and is rude to customers while barely doing anything. We asked if we could check in our packages with labels as to not leave them on the counter and she rudely said I ain’t doing that so leave it or not, and kept scrolling on her phone like always. Absolute disgrace, she needs to help her colleague and do her job.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 622 S 4th St offer?
This Post Office provides mail and package shipping services, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications for the U.S. Department of State and may also offer passport photo services with an appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the hours of operation for this Post Office?
Monday through Friday, it is open from 10:00 AM to 6:00 PM, Saturdays from 10:00 AM to 4:00 PM, and it is closed on Sundays.
Can I rent a PO Box at this location?
Yes, PO Boxes can be reserved online and set up in person at this Post Office with two valid forms of ID.
Are PO Box lobby areas accessible after regular hours?
Most USPS locations, including this one, typically offer 24/7 access to PO Boxes in the lobby, but access hours may vary; please check with the local office.
What nearby post office options are available if I need alternative locations?
You can visit the US Post Office Penns Landing Station nearby for additional mailing and postal services.
Are there any convenient places near the Post Office where I can relax or shop?
Nearby, you can explore Urban Princess Boutique for shopping or Philly Sweettooth if you want to enjoy some sweets before or after your visit.
How can I use nearby transit options to reach the United States Postal Service at 622 S 4th St?
While specific transit stations are not listed, the Post Office location is centrally situated with several local businesses nearby, making it accessible via local transportation options.
Are there any nearby services related to professional or legal assistance close to the Post Office?
Yes, services such as Philadelphia Legal Immigration Services and JRM & Associates corporate office are nearby if you need related assistance.