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United States Postal Service

2.4
(156 reviews)

Business Details

58 Snyder Ave, Philadelphia, PA
19148, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 58 Snyder Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
58 Snyder Ave, Philadelphia, PA
19148, United States

Hours

Reviews

2.4
156 reviews
5 stars
43
4 stars
10
3 stars
5
2 stars
6
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their friendliness and efficiency, while others were reported as rude and unhelpful.

Operational Issues

Customers frequently reported problems with the post office's operating hours, including unexpected closures and delays in opening.

Passport Services

Numerous complaints were made regarding the handling of passport appointments, including cancellations without notice and unprofessional behavior from staff.

Efficiency

While some customers experienced quick service, many noted long wait times and inefficiencies, particularly during busy periods.
  • RB
    rachael barr
    Feb 24, 2026
    1.0
    Workers are rude, close early for no reason
  • DG
    Daniel Gullo
    Feb 5, 2026
    1.0
    Yet another post office with entitled, rude, useless employees... The woman at the front counter mumbles and talks fast. Even though I can tell she is American and English is her first language, I am having to ask her to repeat things multiple times. She looks like she is bored and resentful that she actually has to do something to earn her pay. I would replace her with someone who would appreciate having a job and work hard at it with a positive, cheerful attitude.
  • TT
    Tara
    Jan 24, 2026
    5.0
    I would say about 99% of my post office experiences regardless of location are bad. But Sandy is lovely!! Nice, polite, and efficient! It’s great to meet a post office employee who doesn’t feel like you’re getting attacked for mailing mail. Go Sandy!!
  • FL
    Fei Long
    Jan 5, 2026
    5.0
    The place nearby our shop only 0.2 Miles away, the office lady is very nice and good service
  • XM
    Xtian de Medici
    Nov 17, 2025
    5.0
    A Truly Outstanding Post Office Experience! After an incredibly frustrating experience at the Dickinson location, I walked over to the Snyder Ave Post Office, and I am SO glad I did. The difference was a complete 360° turnaround. The moment I walked in, I felt relieved. My wait time was only 1 minute. The line moved efficiently, the staff was attentive, and—most importantly—they were actually present at the counter helping customers instead of hiding in the back. What a concept! I was able to ship my package using cash with zero issues, something I was told was “not possible” at my usual location. When I asked about adding extra insurance, the process was simple, clear, and handled with complete professionalism. No confusion, no attitude, no unnecessary price jumps—just straightforward service the way it should be. The employee who helped me was friendly, patient, and made the transaction quick and easy. It honestly restored my faith in what a post office experience can be. If you’re looking for a post office where the staff is courteous, efficient, and actually helpful, skip Dickinson entirely and head straight to Snyder Ave. They get it right every single time. Highly recommended!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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