Brand Certified
United States Postal Service
1.5(251 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
5209 Greene St, Philadelphia, PA
19144, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5209 Greene St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.5
251 reviews
5 stars
21
4 stars
5
3 stars
5
2 stars
8
1 star
212
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported packages marked as delivered but never received, with claims of theft and mismanagement of deliveries.
Customer Service
Many reviews highlighted unprofessional and rude behavior from staff, with complaints about long wait times and lack of assistance.
Operational Problems
Frequent mentions of understaffing, disorganization, and inconsistent mail delivery schedules, leading to frustration among customers.
Community Impact
Some positive feedback noted the post office's involvement in community support, but this was overshadowed by the overall negative experiences.
- RBRichard Bradford2 days ago1.0This is the second time that the delivery person marked my package as failed attempt no access. I'm home! I saw many others on here with validate complaints.... I have a question. What can we do about it? We can we do to change this? We as a community deserve better than this. How can we all organize and make our voices heard to affect the lack of service which is provided by this postal system? Who can we call or petition? I do know a few people with the city administration but I don't if that helps. But this unprofessional. They have a job to do. And our taxes pays for that job to be done. If they can't do said job then they should find work somewhere else. People should be able to rely on an important service that brings meds and other items that affect our lives And we shouldn't have to take this BS Who do we call? What can we do? We should not be held hostage by disrespectful post office people. Update: I just reached out to the Mayor's office. I also know somebody at one of the news stations. If anybody else have some resources to offer it would be loved and appreciated ñ.
- TSTara SoltaniFeb 23, 20265.0I was never contacted during the attempted delivery of a package that required an adult signature, and then I had issues scheduling a redelivery online. I submitted a complaint on the USPS website on Sunday night, and the next day when the store was closed (after the blizzard!) Leo came by to personally deliver my package. These 5 stars are all for him. Give this man a raise! 🙏🏼🙏🏼
- MMMariaJan 13, 20261.0whoever is delivering packages from this location on Mondays is stealing packages beware- especially since Amazon is now transferring packages to carriers like USPS. They will mark it as “delivered” but right when you go out the package is nowhere to be found. Sadly had to watch from a far my package get stolen and then left like this 🙃 if multiple people are in here saying your delivery driver is stealing packages why have yall not done anything?? Fellow Germantown neighbors please beware and make sure when you are ordering use a PO Box or an Amazon locker.
- JAJessica AlexisDec 26, 20255.0Awesome staff ! 🫶 What a blessing this post office is to the community , they also partnered with SheIsU to help abuse overcomers . My family was blessed by this post office and the kids loved it here 👍 thank you all!
- RRRobert RaglandDec 19, 20251.0I am a disabled Veteran l can't use steps Elevator has been out of service for a week from 12/12/25 to 12/19/25
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 5209 Greene St offer?
This USPS location offers mailing, shipping, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, you can submit first-time passport applications and schedule an appointment for passport photo services online.
Do I need an appointment for passport services at this Post Office?
Yes, appointments are typically required for passport services, but limited walk-in hours may be available at select locations.
What are the business hours for the USPS at 5209 Greene St?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:30 AM to 12:00 PM, and closed on Sundays.
How can I get a PO Box at this USPS location?
You can apply for a PO Box online or in person with required ID and complete application. Availability and prices can be checked on the USPS website.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this location specifically.
Which nearby parks can I visit before or after going to the USPS?
Howell Park is near the USPS at 5209 Greene St, providing a nice outdoor area to visit before or after your postal errands.
Are there any dining options close to the USPS location?
Yes, you can find nearby dining spots such as Sadiki's Catering, Tipsy Cafe & Catering, and coffee shops like APlus at Sunoco and Sunoco A Plus Mini Market around the area.
Where can I find professional or creative services near the Post Office?
Nearby professional services include Gypsy Lane Technologies for software development and graphic design, IFE Designs and Associates for advertising and interior design, and the Greene Street Artists Cooperative for art and community programs.
How can nearby places like public transit or landmarks help me find this USPS location?
Nearby landmarks such as Howell Park and local businesses like Greene Street Artists Cooperative can serve as reference points when navigating to USPS at 5209 Greene St, making it easier to locate the Post Office.
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