United States Postal Service

1.4
246 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5209 Greene St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5209 Greene St, Philadelphia, PA
19144, United States

Hours

Reviews

1.4
246 reviews
5 stars
19
4 stars
5
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5
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209

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported packages marked as delivered but never received, with claims of delivery attempts being false.

Customer Service

Many reviews highlighted unprofessional and rude behavior from staff, with complaints about long wait times and lack of assistance.

Management Problems

Frequent mentions of poor management and organization, leading to inefficiencies and unresolved customer issues.

Mail Theft and Loss

Several customers expressed concerns about missing mail and packages, with suspicions of theft or negligence by employees.

Inconsistent Service

Customers noted inconsistent delivery times and service quality, with some receiving mail late or not at all.
  • TP
    Tatiana Perry
    Aug 4, 2025
    1.0
    Horrible. I’m pretty sure the mail person took my package and marked it as delivered, so now I’m out the package and sixty bucks. Nasty work.
  • NB
    Nannette Boyle
    Jul 29, 2025
    1.0
    WORST post office EVER!! If its too hot, if its too cold, if he's on vacation, if he just doesn' t 'feel like it' , the mail person for our building from this post office station doesn't deliver the mail. He will say stuff like "delivery attempted" ---which is compete rubbish because there is always some one here & he has keys to the building. We have asked at the post office and the answer is inevitably: "Your mail is on the truck" OR "He's supposed to hand in his key every night, but he doesn't, so that substitutes can't deliver your mail." Complete BS. WORST post office, Worst staff. Its been this way for decades apparently. Should be burned to the ground.
  • PS
    Priyanka Sharma
    Jul 29, 2025
    1.0
    Whoever this person is working on july 29 at 2:04 pm is extremely rude and unprofessional. Busy on her phone and i asked to help me and his answer was go somewhere else i am busy.
  • AL
    Aditya Lahiri
    Jul 14, 2025
    1.0
    Extremely rude and unprofessional from an employee. Asked the employee to check postage on my mail, she started scream at me because she dropped some of mails on her desk. Violent and rude employee.
  • RP
    Rob Plummer
    Jul 10, 2025
    1.0
    Closed early for lunch. Was closed 2 minutes before the sign. How does a post office close from 2:30 to 4pm anyway? 2:28pm is not 2:30

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.