United States Postal Service

1.9
91 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5300 W Jefferson St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5300 W Jefferson St, Philadelphia, PA
19131, United States

Hours

Reviews

1.9
91 reviews
5 stars
16
4 stars
4
3 stars
1
2 stars
5
1 star
65
  • LI
    LoveLovingLove Inc
    6 days ago
    1.0
    Teller was very rude, they be in the back for a long time, and then come to the front like they mad they gotta come From back there and serve you. Prepare for an attitude unless you get Leroy. In fact ask for him, everyone else hate their job.
  • MD
    Mary Davis
    Jun 23, 2025
    5.0
    The staff here is great especially Mr Leeroy.
  • CC
    Christine Chambers
    Jun 12, 2025
    1.0
    Mail carrier did not lock mail box again the door is open for anyone to the anyone mail,,this is the second time 2 weeks ago and now again.
  • JW
    Jonathan White
    May 14, 2020
    1.0
    This place sucks tellers have no information and the automated service sucks to.i only use it because it is near where I live.
  • RH
    Ronnie Harrison-Slamon
    Nov 8, 2018
    1.0
    04/25/19 Once again I have not received a package...SHOCKER...and the funny thing is that it is from the same sender as before. Oh sure they said they delivered it, but where is it because it certainly wasn't delivered to my house. I am so sick of this and when I try to file a complaint on missing package that they claim was delivered on 04/20/19 I received a message that I couldn't because of some time constraint. This is BS because it has only been 5 days. This post office needs to be SHUT DOWN...period. After years of problems with mail delivery from lost packages claiming un-deliverable (whatever that means?) to missing pieces of mail. I can't even begin to describe my annoyance with this PO. You can never get anyone on the phone and I am always forced to go through the website to try a resolve issues that never get resolved. Case in point I still have not received a package dating back to March. I have the tracking number and reported this and nothing happened. I am currently trying to get another delivery problem resolved...SURPRISE...when I decided to enter the old tracking # from March and I got a message the the shipper has not sent the package yet...WTF, back in march they said the that package was sent but lost. I CAN"T.....if it were possible I would give ZERO stars.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.