Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5145 in Philadelphia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1 Blk E Of The Blvd At Blue Grass Rd By Pnc, Bank Of America.
Many customers praised the friendly and helpful staff, highlighting exceptional service from specific employees.
Efficiency
Customers frequently noted quick service and efficient handling of transactions, even during busy times.
Inconsistency
Some reviews pointed out inconsistent service quality, with reports of rude staff and poor management affecting customer experiences.
Pricing Issues
Several customers expressed dissatisfaction with high printing and service fees, feeling they were charged excessively for basic services.
Store Management
There were complaints about management practices and employee accountability, with some customers suggesting a need for better training.
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Bijil Abraham
1 day ago
1.0
I Returned AT&T internet air and other internet modem in the store February 11 th , still AT&T charging for the internet service, when I spoke with AT&T they said they never received the package return, I went back to store and spoke to employee they said they are not responsible for these. Still waiting for help, when I tried to track this are not shipped from there, all the responsibility is on ups. I do have the papers from the store. Let me know what should I have to do please Help me.thank you . I adding tracking number here.
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marcella mauzon
1 day ago
5.0
I take a 15 minute drive to this store. Employees are very helpful & there is never a long wait. Very clean & comfortable.
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Tina Thompson
Feb 22, 2026
5.0
Everyone that works at this location is more helpful and friendly than USPS. I believe in supporting nonprofit US mail but the service I receive at UPS is way better.
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Kelly Walker
Feb 10, 2026
5.0
Juieska provided exceptional service today. I had an annoying shipping issue and she handled it with patience, attention to detail, and a truly customer-focused mindset. She went above and beyond to make sure everything was handled correctly and made me feel fully supported throughout the process. Her professionalism and genuine care stood out in a big way. This is the kind of employee who represents a company at the highest level. She deserves recognition.
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Angela Cresswell
Feb 3, 2026
5.0
Service is always friendly and wait time - when crowdwd - is reasonable. Employees expedite business.