Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5145 in Philadelphia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1 Blk E Of The Blvd At Blue Grass Rd By Pnc, Bank Of America.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
294 reviews
5 stars
152
4 stars
16
3 stars
6
2 stars
6
1 star
114
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.
Efficiency
Many customers appreciate the quick and efficient service, even during busy times, although some have experienced delays and poor service.
Pricing Issues
Several reviews mention dissatisfaction with pricing, particularly for printing services and additional charges that were unexpected.
Cleanliness and Environment
The store is generally described as clean and welcoming, contributing positively to the customer experience.
Staff Knowledge
While some staff members are noted for their knowledge and helpfulness, others have been criticized for lack of competence and professionalism.
- ARA ROUND2 days ago1.0I arrived at the UPS Store early in the morning just to print some documents, which I’ve done there many times without any issues. To my surprise, the employee, who seemed to be new, refused to turn on the computer and told me to wait for a colleague. The attitude was very unpleasant and completely unnecessary — I just needed to print my papers myself. I was met with rudeness instead of help. Very disappointed with the service here.
- DCDAN COOLJan 4, 20261.0Bad service ! Not recommended here. !
- MCMatty T. (Constantine)Jan 2, 20264.0For YEARS, I went out of my way to avoid retyrning any package items through this location - and I mean significantly out of my way. The staff was condescending, unwelcoming, and frankly made every visit a miserable experience. I was so put off by the consistently poor treatment that I'd drive much farther just to avoid dealing with them. It was that bad. This years, After the holiday rush, time constraints forced me back. I'll admit I was genuinely anxious about it - so much so that I asked my husband to come along for moral support in case I had to deal with the same dismissive attitude I'd endured in the past. In STARK CONTRAST to the past, Ryan wasvexceptional - patient, welcoming, and genuinely helpful. The entire experience was transformed. It's like night and day from the toxic atmosphere that used to dominate this place. I even mentioned how surprised I WAS and he looked at me with confusion and apologized- I don't remember him even being there when it was a terrorDOME I'm taking off one star only because they're charging $2.12 for printing before mailing, which puts them behind FedEx's pricing. But honestly? That's a minor quibble compared to the quantum leap in customer service. I originally assumed the terrible service stemmed from this being a privately owned franchise with zero employee accountability. Whatever changed - new management, new staff, new training - it WORKED. This location has gone from my absolute last resort to somewhere I'll happily return to. They were fast, friendly, and efficient - everything it should have been all along!!!!
- LKLevi KDec 22, 20255.0Donielle is a very professional employee and was very professional in helping me renew my mailbox
- JTJhaky TejedaDec 11, 20252.0I was there for print only 1 page, I did the line, so when I ring out, I suppose to pay and the lady was super indifferent, she look at me and say you have to do the line again. Like 8 people more and I had to pick up my son..
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the operating hours of The UPS Store in Philadelphia?
The UPS Store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 8:30 AM to 2:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
What services does The UPS Store #5145 offer?
They offer packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
Can I get notary services at The UPS Store #5145?
Yes, The UPS Store provides notary services for your convenience.
Does The UPS Store offer mailbox rental services?
Yes, mailbox services and rentals are available at The UPS Store #5145.
Are there any special offers or coupons available at The UPS Store?
Yes, you can save big with their special offers and coupons available on their website.
What payment options are accepted at The UPS Store Pennsylvania location?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store #5145 located near any places where I can get document shredding services?
Yes, Shred Nations is nearby and also offers professional shredding services, complementing The UPS Store's shredding options.
Are there dining options near The UPS Store where customers can eat before or after visiting?
Yes, Kum Lin (金陵), a sushi and Chinese restaurant, is nearby where customers can enjoy a meal before or after their visit.
Can I visit any nearby pharmacies while I'm at The UPS Store in Blue Grass Plaza Shopping Center?
Yes, Bluegrass Pharmacy is conveniently located nearby for your pharmacy needs.
What are some nearby services that might be useful to small business owners visiting The UPS Store?
Nearby services include Manna Real Estate for real estate needs, Great Benefits Mortgage Co. for auto loans, and Farmers Insurance - Jason Fleck for insurance services, which may be valuable for small business owners.