The UPS Store

4.1
217 reviews
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Business Details

10871 Bustleton Ave, Philadelphia, PA
19116, United States
(215) 698-1296
https://locations.theupsstore.com/pa/philadelphia/10871-bustleton-ave
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5583 in Philadelphia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Bustleton / Somerton Shopping Center Next To Wawa.

Details

  • DeliveryNot available

Location

The UPS Store
10871 Bustleton Ave, Philadelphia, PA
19116, United States

Hours

Reviews

4.1
217 reviews
5 stars
163
4 stars
5
3 stars
3
2 stars
3
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of individuals like Jimmy and Ana for their exceptional service.

Manager Behavior

There were several complaints about the manager's rudeness and unprofessional behavior, which negatively impacted customer experiences.

Service Efficiency

Customers frequently noted the quick and efficient service, especially for tasks like shipping and fingerprinting.

Inconsistency

Some reviews highlighted inconsistencies in service quality, with a few customers reporting negative experiences that contrasted sharply with the generally positive feedback.
  • GD
    Gabriel Diaz
    Dec 15, 2025
    5.0
    Today I visited the store at 9 AM and the staff was incredibly helpful and friendly. A girl assisted me; I don't remember her name, but she was super nice and helped me a lot.
  • YM
    Yuliya M
    Nov 23, 2025
    5.0
    UPS truly has the best service. Every visit is fast, friendly, and efficient. The staff is always kind, helpful, and a pleasure to work with. Wonderful team!
  • RL
    Reign Local
    Nov 18, 2025
    5.0
    Best customer service ever! If you are shipping anything at all I definitely recommend this store! Manager jimmy is the best!
  • AC
    Alaina Corliss
    Nov 18, 2025
    5.0
    Great customer service
  • AM
    Alaina Martins
    Nov 18, 2025
    5.0
    Manager jimmy is the best! So kind and knowledgeable always such kinds staff and fast service
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5583 in Philadelphia offer?

The UPS Store #5583 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.