The UPS Store

4.1
216 reviews
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Business Details

10871 Bustleton Ave, Philadelphia, PA
19116, United States
(215) 698-1296
https://locations.theupsstore.com/pa/philadelphia/10871-bustleton-ave
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5583 in Philadelphia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Bustleton / Somerton Shopping Center Next To Wawa.

Details

  • DeliveryNot available

Location

The UPS Store
10871 Bustleton Ave, Philadelphia, PA
19116, United States

Hours

Reviews

4.1
216 reviews
5 stars
162
4 stars
5
3 stars
3
2 stars
3
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Jimmy and Ana providing excellent service.

Mixed Experiences

While some customers had positive interactions, others reported rude behavior from management and staff, leading to dissatisfaction.

Efficiency

Several reviews highlighted the quick and efficient service, especially for tasks like fingerprinting and package drop-offs.

Cleanliness and Organization

Customers noted that the store was clean, well-stocked, and organized, contributing to a pleasant experience.

Communication Issues

Some customers experienced problems with communication, particularly regarding service details and responses from staff.
  • YM
    Yuliya M
    1 day ago
    5.0
    UPS truly has the best service. Every visit is fast, friendly, and efficient. The staff is always kind, helpful, and a pleasure to work with. Wonderful team!
  • RL
    Reign Local
    6 days ago
    5.0
    Best customer service ever! If you are shipping anything at all I definitely recommend this store! Manager jimmy is the best!
  • AC
    Alaina Corliss
    6 days ago
    5.0
    Great customer service
  • AM
    Alaina Martins
    6 days ago
    5.0
    Manager jimmy is the best! So kind and knowledgeable always such kinds staff and fast service
  • ID
    IZ DERRY
    Nov 3, 2025
    1.0
    Jimmy Henein the rudest person I have ever met. Who is hiring this type of people who literally can’t be normal to the customers? I’m not even talking about being nice, just normal, but this guy ruuuuude. If I could make 1 star for this store I would def make it.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5583 in Philadelphia offer?

The UPS Store #5583 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.