The UPS Store

4.3
346 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6025 in Philadelphia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Center City Of Philadelphia.

Details

  • DeliveryNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
1229 Chestnut St, Philadelphia, PA
19107, United States

Hours

Reviews

4.3
346 reviews
5 stars
278
4 stars
4
3 stars
3
2 stars
9
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Khi and Heem, received high praise for their helpfulness, efficiency, and professionalism, often going above and beyond for customers.

Efficiency

Customers frequently noted the quick service and ability of staff to handle multiple tasks simultaneously, ensuring a smooth experience.

Friendly Atmosphere

The store is described as having a warm and welcoming environment, with staff being friendly and approachable, contributing to a positive customer experience.

Problem Solving

Employees demonstrated excellent problem-solving skills, effectively assisting customers with various issues, including notarization and shipping challenges.

Overall Satisfaction

Many customers expressed high levels of satisfaction with their experiences, often mentioning they would return due to the outstanding service.
  • IB
    Ikia Beyah
    2 days ago
    5.0
    Heem was professional, personable, knowledgeable about the products that was sold. He helped me and took his time to explain what he was doing. Overall that’s my favorite USPS store to do my returns. Saturday’s are always a great day to visit this store! Thank you Heem and I’ll be back soon! You’re definitely a vibe!!!!..
  • SK
    Sixx King
    4 days ago
    5.0
    I’m not even the type of person who leaves reviews, but I had to for this one. The service I received at this UPS Store was honestly next-level. The person who helped me didn’t just do their job they took their time, made sure everything was done right, and treated me with real respect from the moment I walked in. 1735 Market should take a course from 12th &Chestnut You could feel their patience and professionalism. They checked every detail, She answered every question, and made what could’ve been a stressful errand feel easy. In a world where good customer service is rare, she truly stood out. I walked out of there feeling grateful, and that’s why I’m writing this. They turned a simple task into a great experience, and they deserve to be recognized for it.
  • ST
    social touch
    6 days ago
    5.0
    Amazing service from KHI! I came in to get important documents notarized, and KHI took care of everything with patience, professionalism, and a great attitude. She explained each step clearly and made sure everything was done correctly. I appreciate her helping me today… highly recommend!
  • NN
    Nova
    Nov 14, 2025
    5.0
    KHI was amazing — highly recommend! I came in to get important documents notarized and she took care of everything quickly, professionally, and with a great attitude. She was patient, knowledgeable, and made the whole process smooth. If you need anything notarized, this is definitely the place to go. Excellent service every time. Everyone at this store is great!
  • WC
    Walter Cruz
    Nov 12, 2025
    5.0
    During a Stressful Day of searching on How I was going to ship a 12 pound package to a Relative. After A not so good experience at FedEx. I came across The UPS Store where I was Greeted and Assisted by HEEM. And Thanks to His Excellent Customer Service Skills I was In and Out in a Flash. And From Now on The UPS Store on 13 th and Chestnut St is My Go Too Spot.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store at 1229 Chestnut St offer?

The UPS Store provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.