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The UPS Store

4.4
(390 reviews)

Business Details

1229 Chestnut St, Philadelphia, PA
19107, United States
(215) 568-4555

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6025 in Philadelphia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Center City Of Philadelphia.

Details

  • DeliveryNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
1229 Chestnut St, Philadelphia, PA
19107, United States

Hours

Reviews

4.4
390 reviews
5 stars
321
4 stars
4
3 stars
3
2 stars
9
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Heem and Khi, for their exceptional helpfulness, friendliness, and professionalism.

Efficiency

Many reviews highlighted the quick and efficient service provided by the employees, making tasks like shipping and printing seamless.

Going Above and Beyond

Several customers noted instances where staff went out of their way to assist, especially during busy times or after hours.

Positive Atmosphere

The store was frequently described as having a welcoming and pleasant environment, contributing to a positive customer experience.
  • RC
    Rob C
    1 day ago
    1.0
    This Store accepted package droppoff and for two days now hasn’t been scanned nor shipped. It still shows it is at the store. I called the store during business hours 8-7pm and she said they were closed and they wouldn’t even check for my package or process my tracking number to check if the package was physically there. She said call 1-800 customer service UPS and file a claim . I called 1-800 UPS customer service and they said the package is still at the store and that there is no other scan but the person at the store won’t even check if the package is still physically there so I am going in circles and can’t locate an important overnight package. This store is run by rude inexperienced people - Go to a different location and avoid this place.
  • MV
    Maritza Vazquez
    1 day ago
    5.0
    I want to give a great review to the employee Heem, who helped me at UPS. He was extremely patient with me while I was trying to take my passport ID photo. He made the whole process easy and stress-free, and I truly appreciate his professionalism and kindness. Thank you so much for your help!
  • RT
    Rilina Tran
    4 days ago
    5.0
    I’m not from Philadelphia, but Khi, Heem, and Bri were very helpful and kind! Amazing dynamic in the store and very welcoming. Quick and amazing service. That trio made the store lively and great to be in. Thank you so much!
  • ZJ
    Zuber Jiwani
    Feb 25, 2026
    5.0
    I had to do a last second print job and the whole team was able to help make sure that not only the flyers looked the best, but it was done before I expected. I would rate the service 10/10 and will definitely be using them again for all my print needs!
  • KK
    Katherine
    Feb 20, 2026
    5.0
    Khi is the best!!! She is knowledgeable patient and helpful. She always helps me when I am there, she always make sure the line moves fast, and she showed me how to fix my return so that all of my items can get returned in the moment. So thankful for her! She is a great employee.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store at 1229 Chestnut St offer?

The UPS Store provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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