The UPS Store

4.3
361 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6025 in Philadelphia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Center City Of Philadelphia.

Details

  • DeliveryNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
1229 Chestnut St, Philadelphia, PA
19107, United States

Hours

Reviews

4.3
361 reviews
5 stars
292
4 stars
4
3 stars
3
2 stars
9
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Heem and Khi, for their helpfulness, professionalism, and friendly demeanor.

Efficiency

Many reviews highlighted the quick and efficient service provided by the staff, making tasks like shipping and notarizing documents easy and fast.

Positive Atmosphere

The store was noted for its welcoming and pleasant environment, with staff members creating a warm atmosphere for customers.

Problem Solving

Staff demonstrated excellent problem-solving skills, assisting customers with various issues and ensuring their needs were met.
  • SO
    Steve & Natalie Overturf
    1 day ago
    5.0
    Heem was very helpful!
  • JM
    Jonah Mayer
    Jan 5, 2026
    1.0
    Lost my package trying to take it back to their own store. Completely unhelpful staff. They had me checking with a nearby apartment complex.
  • LG
    Lindsay Gray
    Dec 21, 2025
    5.0
    Great service today at this store from Heem. He was quick, courteous and helpful. Everything that’s wonderful…especially during the craziness of the holidays.
  • AP
    Anabelle Pang
    Dec 13, 2025
    5.0
    Heem and the staff were super helpful and patient with making sure I get my parcel shipped to my relatives in Taipei! 🙏
  • SP
    Stephanie Portmann
    Dec 7, 2025
    5.0
    I always have a great experience at this UPS location. Returns are quick and easy with the self-serve kiosk, and the employees are always friendly and helpful. On my most recent visit, one team member (shout out to Heem!) went above and beyond to make sure I was taken care of and truly saved my day. It’s clear that the staff here care about their customers and it makes all the difference. Highly recommend this location!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store at 1229 Chestnut St offer?

The UPS Store provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.