The UPS Store

4.7
289 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6332 in Philadelphia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
6024 Ridge Ave, Philadelphia, PA
19128, United States

Hours

Reviews

4.7
289 reviews
5 stars
254
4 stars
11
3 stars
1
2 stars
7
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers praising individual employees for their exceptional service.

Efficiency

Customers frequently mention quick service and efficient handling of packages, even during busy times, contributing to a positive experience.

Cleanliness and Organization

The store is noted for being clean and well-organized, which enhances the overall customer experience.

Mixed Experiences

While most reviews are positive, there are a few instances of poor service or issues with package handling that were highlighted by some customers.
  • EE
    EK
    Jan 5, 2026
    5.0
    They are always so nice at this store. It’s so convenient to drop off Amazon and other returns as well as outgoing shipments at the kiosk. If your package is too big for the kiosk drop you can leave it with the counter after labeling. If you have to use the counter instead of the kiosk, sometimes the line seems long but they work v fast. And to tack onto the niceness I mentioned, today the Amazon system was down (store-wide not just kiosk) and they were handling the situation so well. Whoever does the hiring here does an awesome job I never have to worry about anything I drop off here and it always has a positive vibe.
  • LT
    Lauren Keith Thomas
    Dec 22, 2025
    5.0
    Danielle was an amazing agent last week. We came to mail three packages and she was beyond pleasant despite the store being super busy during the holiday season. She connected with me and my daughter while we waited and worked quickly to get us squared away. Every experience we have at this UPS location is always easy with kind and helpful employees - they are doing something right over there!!
  • KC
    kristin campbell
    Dec 19, 2025
    5.0
    I’ve been to this UPS store dozens of times, and every visit is an easy and efficient experience. Malik has helped me on a few occasions and is consistently friendly, capable and courteous. I shipped out multiple packages at 5pm on a Friday shortly before Christmas and he had all of my labels printed and attached to the correct boxes in just a couple minutes. The customer service and speed is better here than at many restaurants. Signed, a former restaurant manager.
  • GW
    GiGi W
    Dec 18, 2025
    4.0
    Top tier customer service today. Malik was a gem, very helpful and multi tasking with a smile. I deducted a star because yall should havr at least 2 people in the front.
  • QH
    Queen Imani Hadi
    Dec 9, 2025
    4.0
    I had an issue with a package I dropped off and there was some confusion about who to talk to and how to rectify the situation. I kept getting directed to call customer service & they kept directing me back to the store. However the first and last time I called the store, Zin answered the phone and I was so relieved. Zin met me with empathy, listened to the issues I was facing, validated them, and successfully helped me solve my issue. I am so grateful that she was there as this was a time sensitive issue. She truly saved the day.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6332 in Philadelphia offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.

What are the operating hours of The UPS Store #6332?

The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, and Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.